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GENERAL SUMMARY
Field Representatives, with minimal direction or supervision, survey and/or review health care organizations throughout the United States. Field Representatives apply sophisticated analysis skills and inductive reasoning skills to determine a health care organization's degree of compliance with applicable standards and functionality of care delivery systems. Field Representatives to apply their knowledge to assess risk points in organizations. Field Representatives must have the credentials, professional demeanor and expertise to...
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Responsible for gathering data and information from internal and external data sources and systems, reviewing and analyzing data and trends, and presenting key information, and recommendations to management and executive staff of JC. Additional responsibilities include monitoring and providing data and information on current business operations as requested by business staff and serving as a key resource for staff across the organization on internal and external business intelligence data. The individual will also lead and participate in groups concerning internal and external business trends.
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The Systems Engineer Associate (SEA) maintains and supports the IT computing environment and its users. This includes resolution of technical problems, documentation of procedures, and cross training of support specialists. The role supports various IT teams and projects and provides suggestions on process improvements. Under the guidance of the team, the SEA evaluates tools and utilities that could enhance the capabilities of the team. The SEA is capable to work on problems with oversight, and proactively escalate to senior staff as needed.
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Nationwide Search– Selected candidate can be located anywhere in the United States.
Currently seeking Acute Care Registered Nurse with Leadership experience in quality, accreditation and/or regulations.
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The Product Delivery Director of Accreditation and Certification Operations (ACO) is a vital member of the leadership team in ACO and reports to the National Leader, Non-Acute Programs. This role works collaboratively with all divisions of Joint Commission to provide leadership and vision in support of the business.
The Product Delivery Director is responsible for engaging staff, managing and developing relationships, supporting retention,...
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Position Overview
The Survey Scheduling Specialist is accountable for coordinating and executing survey scheduling activities across all accreditation and certification programs using advanced scheduling platforms and analytics-driven tools. This role ensures survey events are scheduled proactively, accurately, and on time while supporting departmental financial performance and operational efficiency. The position...
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The Administrative Office Coordinator provides administrative and operational support for the Washington, DC office location. This role ensures the smooth day-to-day functioning of the office while supporting leadership activities and coordinating administrative operations. In collaboration with Office Manager / Executive Assistant, Coordinator will support executives and provide administrative assistance to leaders visiting or working from the Washington, DC office. The role also serves as a backup resource to the Office Manager/Executive Assistant supporting the EVP of Public Policy & Government Relations when needed. This position requires strong organizational skills,...
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This is a hands-on architectural role, responsible for designing, building, and governing core BI solutions while ensuring architectural integrity across the enterprise BI environment. The role owns the end-to-end BI architecture, develops and maintains the multi-year BI platform roadmap, partners closely with Data Engineering and Data Architecture, and serves as the senior technical mentor for BI Developers and Analysts. In addition to strategic responsibilities, the architect actively contributes to solution design, modeling standards, governance patterns, and complex implementations, and provides day to day technical direction for two offshore development...
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The Software Support Specialist reports to the IT Manager and plays a critical role in ensuring customer satisfaction related to the use of software applications. This position serves as a key liaison between the Tier 1 Technical support team and software product stakeholders, providing expert-level technical support when issues are escalated.
The Specialist works directly with customers and internal IT teams to diagnose, troubleshoot and...
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Primary customer liaison between prospective and accredited/certified organizations at The Joint Commission. Manage assigned customer accounts throughout the duration of the Accreditation/Certification cycle and all ancillary related activities. Manage and assess the customers’ preparedness for surveys, coordinate survey planning, executing post survey analysis, and follow-up communications. Provide coaching and education to the customers related to the Accreditation/Certification process, workflows, enhancements/changes to the survey process and regulatory changes. Work under the guidance of the Lead Account Executive on an ongoing basis to ensure...
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Nationwide Search – Behavioral Health Surveyor
Seeking social workers, counselors, nurses, and psychologists. Experience in the behavioral health care and human services field with opioid and other substance use disorder treatment preferred. Leadership experience necessary. Preferably located west of the Mississippi River near a major airport.
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The Practicing Architect leads the design, development, and implementation of innovative technology solutions across multiple projects in a collaborative, fast-paced environment. This role is responsible for architecting software and integration solutions, conducting feasibility studies, estimating time and costs, and establishing strategies for new or revised application systems. The Practicing Architect works closely with cross-functional teams—including development, product management, QA, business managers, and infrastructure—to deliver high-quality, secure, and scalable products.
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The Senior Business Systems Analyst collaborates with business customers and the software development team to design, develop, and enhance software applications. This role ensures quality applications by aligning product strategy with customer needs, gathering detailed requirements, and supporting development through implementation. The analyst leads or participates in essential stages of the software lifecycle, including design, testing, training, implementation, and stakeholder communication.
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Provides interpretation and application of Joint Commission LAB Accreditation standards with special emphasis on CLIA requirements. Combines systems analysis skills with in-depth general and program-specific knowledge to evaluate health care organizations’ compliance and ability to provide high quality, safe patient care. Participate in the development and revision of standards and survey process. Participate in ongoing accreditation services and special projects. Serves as faculty for internal and external education programs. Represents Joint Commission to professional organizations. In conjunction with the operations team, ensures that accredited organizations receive excellent customer service and that their accreditation needs are met.
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The Director of Talent and Leadership Development lead strategic initiatives to cultivate a high-performing, inclusive, and future-ready workforce. This role is responsible for designing and implementing comprehensive programs that support employee growth, leadership development, and organizational effectiveness. The Director will oversee efforts to develop talent pipelines, enhance leadership capabilities at all levels, and foster a culture of continuous learning and engagement across the Joint Commission.
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GENERAL SUMMARY
Nationwide Search-Incumbent can reside anywhere in the United States
Position – Disease Specific Care Stroke Field representative.
The Disease Specific Care Field Representative applies sophisticated analysis skills and inductive reasoning skills to determine a health care organization's degree of compliance with applicable program standards. They must be able to employ...
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Primary customer liaison between prospective and accredited/certified organizations at The Joint Commission. Manage assigned customer accounts throughout the duration of the Accreditation/Certification cycle and all ancillary related activities. Manage and assess the customers’ preparedness for surveys, coordinate survey planning, executing post survey analysis, and follow-up communications. Provide coaching and education to the customers related to the Accreditation/Certification process, workflows, enhancements/changes to the survey process and regulatory changes. Work under the guidance of the Lead Account Executive on an ongoing basis to ensure...
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GENERAL SUMMARY Provides on-site consultation, education, and technical assistance to domestic hospitals and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources (JCR) Central Office staff (based in Oak Brook, IL) and colleagues in support of organizational needs. Maintains active/current knowledge of Joint Commission Standards, CMS CoPs and CfCs, health care- and discipline-specific trends and content, and established and trending solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines....
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GENERAL SUMMARY
Provides on-site consultation, education, and technical assistance to domestic hospitals and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources services. Maintains active/current knowledge of...
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A self-motivated individual responsible for database object design, development, maintenance for the enterprise application data model and database administration in the Azure Cloud. Ensure enterprise database procedures, methodologies and standards are maintained across the application teams. Performs database promotions to all servers per Service Level Agreements. Provides necessary production problem resolution to support departmental server up time goals. Assists with SQL Server upgrades to Enterprise.