The Joint Commission is looking for an HRIS Manager to lead projects for UKG improvements and expansion, and perform day-to-day, ongoing maintenance and process tasks within the UKG system. This is your opportunity to serve as the primary HR business liaison to IT and own all HRIS projects, integrations, configurations, quarterly updates and general system and process improvements.   This is a hybrid role  - typically in the office one day per week or as requested.

The Lead Software Engineer should be experienced in leading software projects and will be responsible for coordination of all activities of the software development team.  Interested candidates should be proficient in working on all phases of the project including detailed design, coding, and testing.  Experienced in developing enterprise level application and custom integration solutions including major enhancements for interfaces, functions, and features.  Provides expertise regarding integration of applications across the business.  Comfortable with mentoring and managing team members in technology and business processes.  Participates with the analysis and planning of new technology with other software engineers and architects.

Excellent opportunity to work for the largest health care accreditor in the United States!     We offer a great benefits package, including generous time off, multiple health insurance plans to choose from, work/life balance, and more.   Responsible for all business to business collection activities and the reduction of past due accounts for Joint Commission Resources.  Uses computerized systems for analysis and collection of open Accounts Receivable.  Recommends and initiates collection efforts for all past due fees.  Contacts customer by phone and corresponds in writing in order to collect fees.  Has direct input to company policies and procedures with respect to collection of fees.  Provides reports needed for better collection and bad debt allowance information.

Excellent Opportunity to work with the nation's largest health care accreditor.   We offer an excellent benefit package that includes generous time off, multiple insurance plans to choose from, 401k with match, work/life balance and more.   The Service Desk/ Systems Engineer Associate (SEA) maintains and supports the integrity of the IT infrastructure computing environment and offers support to the client experience team. This includes resolution of technical problems, documentation of procedures, and cross training of support specialists. The role supports various IT teams and projects and provides suggestions on process improvements. Under the guidance of the team, the SEA evaluates tools and utilities that could enhance the capabilities of the team. The SEA is capable to work on problems with oversight, and proactively escalate to senior staff only when needed. This role is a mentor to the IT operations team.

  Currently seeking International RN Surveyors located in the United States, Singapore, Saudi Arabia, or UAE.   Currently seeking candidates who can commit to the following fte status: 75 FTE - committment to travel and complete surveys 3 weeks per month   Surveys international health care organizations as assigned. Applies systems analysis skills and inductive reasoning skills to determine a health care organization’s degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards-based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares exit reports that clearly link individual measurable deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission International activities as assigned.  Principal Duties and Responsibilities:  - Conducts a thorough evaluation of international organizations that meet accreditation/ certification eligibility criteria on-site or remotely. Reviews and evaluates pre-survey information and conducts all pre-survey activities. Using organization-specific information, selects patient records based upon an evaluation of the client application. Using patient experiences as guides and discussion tools: - - Conducts analysis of care delivery systems - Evaluates patient care environments to assess health care organizations’ operations and standards compliance - Interviews staff and patients to determine health care organizations’ level of compliance with standards - In response to patient-centered evaluation activities, analyzes documents, such as policies, procedures, meeting minutes, clinical standards, protocols, patient records, employee records, committee reports, etc. to assess the level of compliance with Joint Commission International standards, implementation of policies, evidence of performance improvement and quality and safety of care. - Using established survey process: - Participates in and/or conducts all required on-site and/or remote activities - Documents all observations in a complete and accurate manner utilizing survey technology - Participates in on-site/off-site findings integration discussions - Provides adequate documentation to guide health care organization improvement activities. - Provides comprehensive rationale for each documented finding - Links each observation to potential system-level vulnerabilities found in the measurable elements and opportunities for organizational improvements in patient care and safety - Reports survey findings in a complete, accurate, and timely manner - Follows JCI Scoring Guidelines to determine a measurable element score based on evaluation of the evidence - Prepares an exit report for the organization - -   - Interprets and explains the intent of standards to the organization’s personnel in a constructive, sensitive, and professional manner. Seeks assistance from central office when appropriate. - Through interactive evaluation sessions, consults with organization leaders on high profile issues in health care. Offers relevant consultation where improvement is needed. - Communicates organization-specific information to central office as needed. - Maintains current knowledge of Joint Commission International standards, policies, and procedures. Maintains current knowledge in professional field of expertise. Demonstrates appropriate knowledge of local and regional laws, cultural beliefs, and practices pertinent to the survey. - Complies with requirements for utilization of all JCIA applications for documenting findings, submitting availability, and completing expense reports, team evaluation tool, etc. - Participates in evaluating the performance of the survey team after each survey by completing the Team Evaluation Tool, including preceptees in training, as requested. - Follows clients' safety policies when on site, including following requested safety measures (e.g., wearing appropriate protective clothing or equipment) provided that such policies are not in conflict with Joint Commission International Accreditation policies. - Participates in all required JCI staff development activities. - May perform other duties as assigned, including, but not limited to: - Participate in special projects - Assist in developing, writing, and testing standards, scoring guidelines and the survey process, and provide recommendations for improvement - Assists the central office in responding to standards interpretation questions from the field - Assists the central office in analysis of organization intra-cycle monitoring reports, evidence of standards compliance reports and complaints - Serves on JCI Accreditation committees - Serves as team leader when assigned to a team - Serves as faculty for surveyor education and/or field education programs - Receives training and conducts surveys across programs and settings onsite and/or remotely - Serves as preceptor for surveyors in training - If assigned the team leader role, responsibilities and duties also include the following as defined in the “JCI Accreditation Team Leader Role and Responsibilities” document. Also refer to the “Team Leader Job Description”. - - Contacts the organization to  clarify any questions from the review of the application - Develops an organization-specific agenda from the standard agenda template based on the information provided in the survey applications - Maintains communications with the organization’s survey coordinator.  Responds to special requests regarding the survey agenda and revises the agenda, as needed, prior to the start of the survey.  Communicates any modified agenda information to the organization and each team member in a timely manner - Coordinates travel, security/safety, and hotel accommodations for the team - Coordinates Preliminary Survey Activities. - Coordinates Survey Activities during the Survey - Coordinates and finalizes the exit report - Completes all required post-survey activities - Serves as preceptor for surveyors - Serves as mentor for on-going surveyor development

Plans and executes complex projects of significant scope. Coordinates activities of project team members to achieve projects goals and timelines. Applies specialized knowledge and skills in a professional or technical discipline. Earns trust and respect from stakeholders and manages expectations through ongoing changes.   The Project Director, Healthcare Standards Development in the Department of Standards and Survey Methods plans and executes projects related to the development of nationally applied accreditation and certification standards and survey methods.  Note: This role has project management responsibility and no direct reports. People and other resources are managed indirectly as part of cross-functional team delegation required to complete the project.

Nationwide Search - Incumbent can be located anywhere in the United States   The FQHC Ambulatory Care Surveyor - RN surveys ambulatory organizations throughout the United States within the full scope of the Joint Commission’s Ambulatory Programs. We are seeking candidates with experience in a Federally Qualified Healthcare Centers (FQHC). Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style that leads to a meaningful and inspirational customer experience. Participates in other Joint Commission activities as assigned by supervisor.

Surveys international health care organizations as assigned. Applies systems analysis skills and inductive reasoning skills to determine a health care organizations’ degree of compliance with applicable standards and functionality of care delivery systems.  Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance; Prepares exit reports that clearly link individual measurable deficiencies with potential systems vulnerabilities and related organization risk points.  Effectively communicates this information to health care organization leadership in a constructive and collegial style.  Participates in other Joint Commission International activities as assigned. start date - June/July 2023     Currently seeking (2) International MD Surveyors located in the United States, Singapore, Saudi Arabia, or UAE.   Currently seeking candidates who can commit to the following fte status: .50 FTE - committment to travel and complete surveys 2 weeks per month     Principal Duties and Responsibilities:    - Conducts a thorough evaluation of international programs that meet accreditation/ certification eligibility criteria. Reviews and evaluates pre-survey information and conducts all pre-survey activities.  Using organization-specific information, selects patient records based upon an evaluation of the client application.  Using patient experiences as guides and discussion tools: - Conducts analysis of care delivery systems. - Evaluates patient care environments to assess health care organizations’ operations and standards compliance. - Interviews staff and patients to determine health care organizations’ level of compliance with standards.  - In response to patient-centered evaluation activities, analyzes documents, such as policies, procedures, meeting minutes, clinical standards, protocols, patient records, employee records, committee reports, etc. to assess the level of compliance with Joint Commission International standards, implementation of policies, evidence of performance improvement, and quality and safety of care.  - Using established survey process: - Participates in and/or conducts all required on-site activities. - Documents all observations in a complete and accurate manner utilizing survey technology. - Participates in on-site/off-site findings integration discussions. - Provides adequate documentation to guide health care organization improvement activities. - Provides comprehensive rationale for each documented finding. - Links each observation to potential system-level vulnerabilities found in the measurable elements and opportunities for organizational improvements in patient care and safety. - Reports survey findings in a complete, accurate, and timely manner. - Follows JCI Scoring Guidelines to determine a measurable element’s score based on evaluation of the evidence. - Interprets and explains the intent of standards to the organization’s personnel in a constructive, sensitive, and professional manner. Seeks assistance from Central Office when appropriate.  - Through interactive evaluation sessions consults with organization leaders on high profile issues in health care. Offers relevant consultation where improvement is needed.   - Communicates organization-specific information to the central office as needed.  - Maintains current knowledge of Joint Commission International standards, policies and procedures. Maintains current knowledge in professional field of expertise.  Demonstrates increasing knowledge of local and regional laws, cultural beliefs and practices pertinent to the survey. -  Complies with requirements for utilization of all JCIA applications for documenting findings, submitting availability, and competing expense reports, team evaluation tool etc.  - Participates in evaluating survey team after each survey by completing the Team Evaluation Tool, includes preceptees in training, as requested. - Follows clients' safety policies when on site, including following requested safety measures (e.g., wearing appropriate protective clothing or equipment) provided that such policies are not in conflict with Joint Commission International Accreditation policies. - Participates in staff development activities.  - May perform other duties as assigned, including, but not limited to:  - Participate in special projects. - Assist in developing, writing and testing standards, scoring guidelines and the survey process, and provide recommendations for improvement. - Assists the Central Office in responding to standards interpretation questions from the field. - Assists the Central Office in analysis of organization intra-cycle monitoring reports, evidence of standards compliance reports and; complaints. - Serves on JCI Accreditation committees, such as the Surveyor Liaison Group (SLG) Committee. - Serves as team leader when assigned to a team. - Serves as faculty for surveyor education and/or field education programs. - Receives training and conduct surveys across programs and settings. - Serves as preceptor for surveyors in training. LI - REMOTE

Nationwide Search– Selected candidate can be located anywhere in the United States. Note:  Employees are required to be fully vaccinated against COVID -19 as a condition for employment.   Provides on-site consultation, education, and technical assistance to domestic home care organizations to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources and/or Joint Commission International services. Maintains active/current knowledge of Joint Commission Standards and survey process, as well as health care- and discipline-specific trends and content, established solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.  

Nationwide Search– Selected candidate can be located anywhere in the United States. Note:  Employees are required to be fully vaccinated against COVID -19 as a condition for employment.   Are you a physician practicing Oncology in the acute care setting? - The Hospital Physician Surveyor surveys health care organizations throughout the United States. - Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. - Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. - Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. - Effectively communicates this information to health care organization leadership in a constructive and collegial style. - Participates in other Joint Commission activities as assigned by supervisor.

GENERAL SUMMARY:  Reporting to the Director of eLearning, this product manager is a key individual between Publications/Education and JCR"s internal and external stakeholders. The product manager is primarily responsible for assisting JCR sales and marketing team in product demonstrations, proactively managing sales leads and opportunities, helping convert leads to opportunities and opportunities to close win.  The product manager is the point of contact for sales, client request for proposals, marketing, trade show, account management, order fulfillment and product inquiries such as product functions and pricing. The individual understands software product life cycle concepts and agile development processes to be able to articulate product status and roadmap to various stakeholders. 

Nationwide Search - Selected candidate can be located anywhere in the United States. Life Safety Code Surveyors review assigned functions in Environment of Care throughout the United States. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards, specifically NFPA101 Life Safety Code.

The Engineer provides information on the intent, applicability, and survey of standards in response to inquiries from internal and external customers within specified turnaround times to provide excellent customer service. Provides support in the accreditation review process, as well as participates as a consultant in the development and revision of standards and survey process. Serves as faculty for surveyor and other education programs, and represents the Joint Commission as liaison to various professional organizations. The Engineer serves as a mentor/coach/leader to the Life Safety Code Specialists, and provides additional support to accredited organizations and consultants.      

GENERAL SUMMARY:  Manages the Office of Quality & Patient Safety, which includes all activities associated with the Joint Commission’s review and response to patient safety complaints and sentinel events and its activities surrounding the management and sharing of data and information regarding such events. Serves as the key Joint Commission staff person who responds to internal and external inquiries related to the processes for patient safety complaints and sentinel event management, including organization responses, initiation of for-cause survey, and root cause analysis reviews. Acts in accordance with the Public Information Policy, the Sentinel Event Policy, Patient Safety Systems Chapter and other policies which guide OQPS patient safety complaints & sentinel event activities and works to maintain the integrity of data in the OQPS database warehouse.

GENERAL SUMMARY:   The Health Care Federal Relations and Public Policy intern works primarily with the Joint Commission Government Relations office in Washington, DC. The intern will assist the DC office staff with specific projects related to national health care policies, health care legislation, and Joint Commission’s advocacy agenda. The intern may be based remotely, but preference is for candidates with the ability to attend office and in-person events in the Washington, D.C. area.   The Health Care Federal Relations and Public Policy internship offers students the opportunity to build and strengthen skills particularly in research, analysis, and writing. In addition, the internship provides an opportunity for the student to gain an understanding of how health care organizations and other stakeholders advocate for health care policies, build relationships with executive branch officials, and interact with legislators.      The internship is an unpaid eight-week program beginning June 5, 2023.  Must be able to work multiple days per week in the Washington, DC office   TJCNW #LI-REMOTE  

Nationwide Search – Behavioral Health Surveyor Clinician can be located anywhere in the United States   Are you a Licensed Social Workers/Clinical Professionals Counselors/Professional Clinical Counselors/Marriage and Family Therapist/Mental Health Counselors/PH.D/Psy.D Psychologist with leadership and/or progressive experience in the Behavioral Health setting?   - Independently Licensed Clinician Surveyors surveys health care organizations throughout the United States. - Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. - Engages health care organization staff in interactive dialogues on standards based issues in health care to assess compliance and to identify opportunities for improving compliance. - Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. - Effectively communicates this information to health care organization leadership in a constructive and collegial style. - Participates in other Joint Commission activities as assigned by supervisor. TJCNW

Nationwide Search– Selected candidate can be located anywhere in the United States.   We are currently seeking candidates who have experience in one or more of the following lab specialties: Cytology, Flow Cytometry, Cytogenetics, Molecular, Electron Microscopy, and/or Radioassay   Note:  Employees are required to be fully vaccinated against COVID -19 as a condition for employment.   The Medical Technologist Surveyor conducts thorough evaluations of laboratory programs across the United States.  Applies systems analysis skills and inductive reasons skills to determine laboratory's degree of compliance with applicable standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.  Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.  Effectively communicates this information in a constructive and collegial style.  Participates in other Joint Commission activities as assigned by supervisor.

Positions in this Job Family plan and execute complex projects of significant scope, coordinate the activities of project team members to achieve projects goals and timelines, apply specialized knowledge and skills in a professional or technical discipline, earn trust and respect from stakeholders, and manage expectations through ongoing changes.    The Associate Project Director, Clinical Quality Informaticsin the Department of Quality Measurements plans and executes specific, designated performance measure research and development projects--or components thereof--to enhance the Joint Commission’s ability to assess and improve the quality of health care. Note: This role has project management responsibility and no direct reports. People and other resources are managed indirectly as part of cross-functional team delegation required to complete the project.   This is a hybrid opportunity - primarily remote with occasional days in the office as requested by your manager.

Coordinates the enterprise annual budget, forecasting, strategic and operational activities. Has a thorough knowledge of the key corporate priorities and organizational and strategic operations. Prepares financial analyses and assists business owners with preparation of business plans for corporate initiatives to determine financial riskand profitability that is utilized by senior management in decision making. Performs security administration inAdaptive Planning. Will be a key contributor within the Financial Analysis and Reporting team, producing relevantand actionable management reporting and analytics. The Budget Analyst will be responsible for assisting inaccurate financial reporting and ad-hoc analysis. This role will partner very closely with all members of the Management team and more broadly throughout the organization on matters relating to the delivery of financialand operational performance that will enable the company to achieve its strategic objectives.    INDHP #LI-REMOTE

This audience-focused marketing role works closely with our internal partners to generate market engagement, support new customer acquisition efforts and educate our clients about additional enterprise products that help them tackle their most pressing quality and patient safety challenges.   By leveraging the marketing mix, this position will be responsible for outbound demand generation about the value of our products to a B2B audience of clinicians and c-level executives within a specific healthcare setting.  Incumbents in this role will ‘own’ the B2B product marketing strategy in their setting of care, bringing their own style, expertise and ideas to deliver on business objectives.  This role will need to envision campaigns that spark engagement and action, from planning to execution and measurement, across all marketing channels.   #LI-REMOTE