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Job Locations US-IL-Oakbrook Terrace
GENERAL SUMMARY Identifies, develops, and converts new customer opportunities for ambulatory care accreditation and optional certifications (Primary Care Medical Home and Orthopedic Certification). Target customers include both hospital-affiliated and freestanding ambulatory organizations, government agencies, hospital systems and ambulatory corporate and consultant influencers.  The Business Development Manager independently manages a territory and/or market segment as assigned, including government agency or system customers and prospects.
Job ID
2020-4270
Job Locations US-IL-Oak Brook
Field Representatives, with minimal immediate direction or supervision, survey and/or review health care organizations throughout the United States.  Field Representatives apply sophisticated analysis skills and inductive reasoning skills to determine a health care organization's degree of compliance with applicable standards and functionality of care delivery systems.  Field Representatives must have the credentials, presence and expertise to earn the respect of the health care organizations' professional staff and leadership.  They must be able to employ advanced and sometimes nuanced communication skills to engage health care organization staff in interactive dialogues on a broad array of health care issues in order to assess compliance and to identify opportunities for improving compliance.  Field Representatives must have superior written communication skills to prepare detailed, accurate management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.  Field Representatives must be able to professionally and effectively communicate survey results to health care organization leadership in a constructive and collegial style.  The Field Representatives are also required to participate in other Joint Commission activities as assigned.
Job ID
2020-4268
Job Locations US-IL-Oakbrook Terrace
Leads team-based projects addressing the identification, specification, testing and implementation of national standardized performance measures for various care settings and clinical areas. This includes establishing and convening clinical and technical advisory panels, conducting research to identify the evidence base supporting clinical performance measures and development of technical implementation specifications. Represents The Joint Commission on various external workgroups associated with assigned areas of responsibility. Leads and/or serves on internal work groups when appropriate. Coordinates, compiles, analyzes and communicates the results of field reviews, research and/or evaluation activities of measure specification appropriateness. Participates in and/or leads work groups for projects of a highly complex technical nature or specific project components within larger projects as assigned.
Job ID
2020-4267
Job Locations US-IL-Oakbrook Terrace
Nationwide Search – Physician – Oncology with Acute care experience Physician will work remotely anywhere in the United States   Are you a physician practicing Oncology in the acute care setting? - The Hospital Physician Surveyor surveys health care organizations throughout the United States. - Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. - Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. - Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. - Effectively communicates this information to health care organization leadership in a constructive and collegial style. - Participates in other Joint Commission activities as assigned by supervisor.
Job ID
2020-4266
Job Locations US-IL-Oakbrook Terrace
The Hospital MD – Psychiatrist Field Representative surveys health care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor.
Job ID
2020-4265
Job Locations US-IL-Oakbrook Terrace
The Surveyor Hospital MD surveys health care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor.
Job ID
2020-4264
Job Locations US-IL-Oakbrook Terrace
The Surveyor Hospital MD surveys health care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor.
Job ID
2020-4263
Job Locations US-IL-Oakbrook Terrace
Nationwide Search - Incumbent will work remotely anywhere in the United States The Ambulatory Care Surveyor- MD Radiologist surveys ambulatory organizations throughout the United States within the full scope of the Joint Commission’s Ambulatory Programs. Additionally, this position brings particular expertise to customers providing imaging services in general and those seeking Advanced Diagnostic Imaging Certification in particular. Applies systems analysis skills and inductive reasoning skills to determine ambulatory and imaging centers' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style that leads to a meaningful and inspirational customer experience. Participates in other Joint Commission activities as assigned by supervisor.
Job ID
2020-4261
Job Locations US-IL-Oakbrook Terrace
    Under general supervision of the Field Director, reviews assigned functions in Pathology and Clinical Laboratory Program throughout the United States and in some foreign countries. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards. - Conducts a thorough and credible evaluation of assigned services that meet laboratory accreditation criteria. Plans, reviews and apportions review time so that all review requirements are addressed thoroughly. Reviews and evaluates pre-survey information; researches, collects, organizes, and interprets information from multiple sources. Interviews physicians and staff to determine level of compliance with standards. Analyzes documents, such as performance data, and use of clinical practice guidelines, to assess the level of compliance with Joint Commission standards, evidence of performance improvement, and quality of care. - Using established review protocols: - Analyzes written self-descriptive program information. - Participates in and/or conducts all required conferences and interviews; analyzes all data submitted by the organization. - Documents all recommendations, providing adequate indication of non-compliance. - Submits review findings in a complete and accurate manner to the Clinical Laboratory Scientist Surveyor. - Interprets and explains the intent of the standards to the organization’s personnel. Consults with the organization during review concerning non-compliance, opportunities for improvement, and remedial action required. Recommends publications and other resources that clarify standards and/or demonstrates compliance with standards.    
Job ID
2020-4260
Job Locations US-IL-Oakbrook Terrace
The Ambulatory Care Surveyor- MD surveys ambulatory organizations throughout the United States within the full scope of the Joint Commission’s Ambulatory Programs. Applies systems analysis skills and inductive reasoning skills to determine ambulatory and imaging centers' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style that leads to a meaningful and inspirational customer experience. Participates in other Joint Commission activities as assigned by supervisor.
Job ID
2020-4258
Job Locations US-IL-Oakbrook Terrace
Nationwide Search - Incumbent will work remotely anywhere in the United States Life Safety Code Surveyors review assigned functions in Environment of Care throughout the United States. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards, specifically NFPA101 Life Safety Code.
Job ID
2020-4254
Job Locations US-IL-Oakbrook Terrace
The successful candidate provides on-site/off-site consultation, education and technical assistance in the provision of the Centers for Medicare & Medicaid Services (CMS) regulatory compliance, Federal laws and guidelines according to the State Operations Manual (SOM) applying survey protocols and risk-based methodology governing the operations for health care facilities.  Maintains active/current knowledge of health care trends and nationally recognized best practices to develop solutions and consult with health care organizations for compliance with the CMS regulations and processes regarding the Medicare certification program and Federal survey methodology.  Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.  Works with Joint Commission Resources (JCR) Central Office staff to generate leads, develop proposals and pursue consultation and custom educational engagements. Comprehensive working knowledge of the CMS regulations, all conditions of participation (COPs), statements of deficiency (SODs), plans of correction (POCs) and risk-based methodology.  Utilize critical thinking skills to research, collect, organize, interpret, and communicate a large volume of information from multiple sources (e.g. observations, interviews and document reviews) to assess the health care provider's ability to comply with State and Federal statutes and regulations.  A keen business acumen and ability to effectively influence and collaborate with stakeholders of all levels (frontline to C-Suite) within client organizations.  Willingness and ability to travel on a continual basis and to adapt to varying situations and cultures.
Job ID
2020-4250
Job Locations US-IL-Oakbrook Terrace
GENERAL SUMMARY Responsible for overall operation and direction of the Resource Center.  Plans, develops, administers, and provides information services and resources for current and projected administrative, educational, managerial, marketing, research, and strategic planning needs to support Joint Commission products, services, and initiatives.  Plans, develops, and manages the acquisition, cataloging, organization, maintenance, and availability of various print, non-print, and electronically-accessed resources.  Furnishes accurate, timely complete, and relevant information and resources to facilitate staff decision making and problem solving.
Job ID
2020-4150

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