The Engineer provides information on the intent, applicability, and survey of standards in response to inquiries from internal and external customers within specified turnaround times to provide excellent customer service. Provides support in the accreditation review process, as well as participates as a consultant in the development and revision of standards and survey process. Serves as faculty for surveyor and other education programs, and represents the Joint Commission as liaison to various professional organizations. The Engineer serves as a mentor/coach/leader to the Life Safety Code Specialists, and provides additional support to accredited organizations and consultants.     We are seeking a local candidate who will be able to work a hybrid role.    We are located in Oakbrook Terrace.

Designs, creates, and maintains efficient and quality code, tests, implements and documents software application systems and processes. Able to translate requests from the business community into cloud solution, software packages or custom designed computer systems.  Proficient in the use of a variety of programming languages and software packages used by TJC.  Demonstrates technical competence and leadership across a full life cycle of application development from initial requirements to final implementation. Works independently and with teams under general supervision according to established procedures and policies.   We are seeking hybrid candidates.   Must be able to work in the Oakbrook Terrace office as needed or at least one day a week.

Nationwide Search– Selected candidate can be located anywhere in the United States.   We are currently seeking candidates who have experience in one or more of the following lab specialties: Cytology, Flow Cytometry, Cytogenetics, Molecular, Electron Microscopy, and/or Radioassay     The Medical Technologist Surveyor conducts thorough evaluations of laboratory programs across the United States.  Applies systems analysis skills and inductive reasons skills to determine laboratory's degree of compliance with applicable standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.  Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.  Effectively communicates this information in a constructive and collegial style.  Participates in other Joint Commission activities as assigned by supervisor.

Nationwide Search– Selected candidate can be located anywhere in the United States.     Provides on-site consultation, education, and technical assistance to domestic hospitals and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources and/or Joint Commission International services. Maintains active/current knowledge of Joint Commission Standards/Joint Commission International Standards and survey process, as well as health care- and discipline-specific trends and content, established solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.   Comprehensive knowledge of Joint Commission Standards/Joint Commission International Standards and survey process required. Ten or more years of experience in health care, with seven to ten years of progressively more responsible experience in senior health care management or quality/performance improvement. Maintains current and relevant knowledge of health care issues and strategies. Experience in a health care consulting role is highly desirable. Preferred candidates have performance improvement experience in settings over 250 beds and/or those with strong standards knowledge in applicable Joint Commission program. Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications. Written and verbal communication skills necessary to effectively present information and ideas in proposals, reports, and presentations. 100% travel required.    PRINCIPAL DUTIES AND RESPONSIBILITIES   1. Provides exceptional on- and off-site consultation and education to domestic/international health care organizations or other clients, emphasizing practical approaches in the application of The Joint Commission and/or Joint Commission International standards as well as technical assistance in general health care operations improvement.   2. Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.   3. If requested to perform as Team Leader, leads a team of consultants to deliver a client engagement that is comprehensive, achieves client expectations, and is successful at executing all contracted deliverables in a timely and quality manner. In this capacity articulates all interventions with the Managing Consultant and appropriate Client Services Manager at The Joint Commission and/or Joint Commission International Central Office and completes all necessary follow up activities for client.   4. Consistently prepares well-articulated and focused written consultation reports aimed toward senior health care executives. Obtains feedback from Joint Commission Resources and/or Joint Commission International clients regarding the quality of services and deliverables and actively makes improvements therein.   5. Promotes Joint Commission Resources and/or Joint Commission International products and services through public speaking engagements and representation at high profile national and/or international conferences/meetings/conventions and/or at Joint Commission Resources and/or Joint Commission International sponsored seminars and conferences as requested. As applicable, may serve as the key contact for a state hospital association related to contract deliverables and/or coordinate educational workshops. Writes and/or reviews papers/chapters/case studies/articles for publication or for Joint Commission Resource and/or Joint Commission International journals or newsletters, as requested.   6. Actively participates in professional development activities, such as training, webinars, audio conferences, and other relevant education programs to stay abreast of current The Joint Commission and/or Joint Commission International policies, products, services, standards, and survey processes, as well as consultative skills as appropriate. Proactively executes on a continuous development plan through the pursuit of performance discussions, feedback, and learning opportunities for growth.   7. Participates on committees, task forces, and/or teams in the design, testing, evaluation, and redesign of Joint Commission Resources and/or Joint Commission International consulting and education products and services, business processes, and various initiatives as assigned. Actively shares innovations, creative strategies and experiences with colleagues. Develops educational materials for use in revenue generating opportunities when requested.   8. Demonstrates a high level of professionalism and integrity in all aspects of one’s work, inclusive of the timely and accurate submission of engagement deliverables, time tracking, expense reimbursement, sales justification, and other necessary operational details required for the consulting position. Models a spirit of quality and collaboration across Joint Commission Resources and/or Joint Commission International services and with all colleagues. Participates in the training and mentoring of consultants when requested.  

This position can be located anywhere in the United States   Currently seeking candidates with the preferred skillsets: Construction project experience, strong CAD or Bluebeam skills, life safety drawing experience, biomedical engineering.   Provides on-site consultation, education, and technical assistance to domestic  health care facilities and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources and/or Joint Commission International services. Maintains active/current knowledge of Joint Commission Standards/Joint Commission International Standards and survey process, health care and discipline-specific trends and content, as well as established solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.    Comprehensive knowledge of Joint Commission Standards/Joint Commission International Standards and survey process required. Ten or more years of experience in health care, with seven to ten years of progressively more responsible experience in senior health care management or quality/performance improvement. Maintains current and relevant knowledge of health care issues and strategies. Prior experience in a health care consulting role is highly desirable. Preferred candidates have performance improvement experience. Strong standards knowledge in applicable Joint Commission programs is essential. Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications. Written and verbal communication skills necessary to effectively present information and ideas in proposals, reports, and presentations. 100% travel required.  PRINCIPAL DUTIES AND RESPONSIBILITIES   - Provides exceptional on- and off-site consultation and education to domestic/international health care organizations or other clients, emphasizing practical approaches in the application of The Joint Commission and/or Joint Commission International standards as well as technical assistance in general health care quality and patient safety improvement.   - Consistently prepares well-articulated and focused written consultation reports aimed toward senior health care executives. Obtains feedback from Joint Commission Resources and/or Joint Commission International clients regarding the quality of services and deliverables and actively makes improvements therein.   - Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.    - If requested to perform as Team Leader, leads a team of consultants to deliver a client engagement that is comprehensive, achieves client expectations, and is successful at executing all contracted deliverables in a timely and quality manner. In this capacity, articulates all interventions with the Managing Consultant and appropriate Client Services Manager at The Joint Commission and/or Joint Commission International Central Office and completes all necessary follow up activities for client.    - Promotes Joint Commission Resources and/or Joint Commission International products and services through public speaking engagements and representation at high profile national and/or international conferences/meetings/conventions and/or at Joint Commission Resources and/or Joint Commission International sponsored seminars and conferences as requested. As applicable, may serve as the key contact for a state hospital association related to contract deliverables and/or coordinate educational workshops. Writes and/or reviews papers/chapters/case studies/articles for publication or for Joint Commission Resource and/or Joint Commission International journals or newsletters, as requested.   - Actively participates in professional development activities, such as training, webinars, audio conferences, and other relevant education programs to stay abreast of current The Joint Commission and/or Joint Commission International policies, products, services, standards, and survey processes, as well as consultative skills as appropriate. Proactively executes on a continuous development plan through the pursuit of performance discussions, feedback, and learning opportunities for growth.    - Participates on committees, task forces, and/or teams in the design, testing, evaluation, and redesign of Joint Commission Resources and/or Joint Commission International consulting and education products and services, business processes, and various initiatives as assigned. Actively shares innovations, creative strategies and experiences with colleagues.  Develops educational materials for use in revenue generating opportunities when requested.   - Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.    - Demonstrates a high level of professionalism and integrity in all aspects of one’s work, inclusive of the timely and accurate submission of engagement deliverables, time tracking, expense reimbursement, sales justification, and other necessary operational details required for the consulting position. Models a spirit of quality and collaboration across Joint Commission Resources and/or Joint Commission International services and with all colleagues.  Participates in the training and mentoring of consultants when requested.      

The successful candidate provides on-site/off-site consultation, education and technical assistance in the provision of the Centers for Medicare & Medicaid Services (CMS) regulatory compliance, Federal laws and guidelines according to the State Operations Manual (SOM) applying survey protocols and risk-based methodology governing the operations for health care facilities.  Maintains active/current knowledge of health care trends and nationally recognized best practices to develop solutions and consult with health care organizations for compliance with the CMS regulations and processes regarding the Medicare certification program and Federal survey methodology.  Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.  Works with Joint Commission Resources (JCR) Central Office staff to generate leads, develop proposals and pursue consultation and custom educational engagements. Comprehensive working knowledge of the CMS regulations, all conditions of participation (COPs), statements of deficiency (SODs), plans of correction (POCs) and risk-based methodology.  Utilize critical thinking skills to research, collect, organize, interpret, and communicate a large volume of information from multiple sources (e.g. observations, interviews and document reviews) to assess the health care provider's ability to comply with State and Federal statutes and regulations.  A keen business acumen and ability to effectively influence and collaborate with stakeholders of all levels (frontline to C-Suite) within client organizations.  Willingness and ability to travel on a continual basis and to adapt to varying situations and cultures.

A self-motivated individual responsible for database object design, development, maintenance for the enterprise application data model and database administration both on-premise and in the Azure Cloud. Ensures enterprise database procedures, methodologies and standards are maintained across the application teams. Performs database promotions to all servers per Service Level Agreements. Provides necessary production problem resolution to support departmental server up time goals. Assists with SQL Server upgrades to the Enterprise.  This is a Hybrid position- requires minimal time in our Oakbrook Terrace, IL central office.

The talent acquisition operations coordinator is responsible for the management of the new employee experience. This position generates, manages and implements solutions within recruitment operations function. This position is also responsible for the creation and management of various reports to track activity and metrics.

The Governance Lead is responsible for coordinating the data governance functions and its implementation in the organization.  This includes operational oversight of all activities associated with data governance and alignment with the data stewardship bodies.  

  Nationwide Search– Selected candidate can be located anywhere in the United States.     Under general supervision of the Field Director, reviews assigned functions in Pathology and Clinical Laboratory Program throughout the United States and in some foreign countries. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards. - Conducts a thorough and credible evaluation of assigned services that meet laboratory accreditation criteria. Plans, reviews and apportions review time so that all review requirements are addressed thoroughly. Reviews and evaluates pre-survey information; researches, collects, organizes, and interprets information from multiple sources. Interviews physicians and staff to determine level of compliance with standards. Analyzes documents, such as performance data, and use of clinical practice guidelines, to assess the level of compliance with Joint Commission standards, evidence of performance improvement, and quality of care. - Using established review protocols: - Analyzes written self-descriptive program information. - Participates in and/or conducts all required conferences and interviews; analyzes all data submitted by the organization. - Documents all recommendations, providing adequate indication of non-compliance. - Submits review findings in a complete and accurate manner to the Clinical Laboratory Scientist Surveyor. - Interprets and explains the intent of the standards to the organization’s personnel. Consults with the organization during review concerning non-compliance, opportunities for improvement, and remedial action required. Recommends publications and other resources that clarify standards and/or demonstrates compliance with standards.    

The Education Sales Support Associate is a key individual to support JCR global education sales and marketing processes.  The Associate is primarily responsible for assisting JCR sales and marketing team in demonstrations of JCR educational product lines, proactively managing sales leads and opportunities, helping convert leads to opportunities and opportunities to close win.  The Associate is the primary point of contact for sales, client request for proposals, marketing, trade shows (also including related JCR conference paid exhibitor management), account management, order fulfillment and product inquiries such as product functions and pricing. The individual fully understands product life cycle concepts and development processes to be able to articulate product status and roadmap to various stakeholders.   TJCCW #LI-HYBRID #LI-DK1

Nationwide Search - Incumbent can be located anywhere in the United States   Seeking Surgeon or anesthesiologist with experience working in an Ambulatory Surgical Center or Office-Based Surgery setting.     The Ambulatory Care Surveyor- MD surveys ambulatory organizations throughout the United States within the full scope of the Joint Commission’s Ambulatory Programs. Applies systems analysis skills and inductive reasoning skills to determine ambulatory and imaging centers' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style that leads to a meaningful and inspirational customer experience. Participates in other Joint Commission activities as assigned by supervisor.

Nationwide Search - Incumbent can be located anywhere in the United States   Seeking Physicians with experience working in a Federally Qualified Health Center setting.     The Ambulatory Care/FQHC Surveyor - MD surveys ambulatory organizations throughout the United States within the full scope of the Joint Commission’s Ambulatory Programs. Applies systems analysis skills and inductive reasoning skills to determine Federally Qualifed Health Center's degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style that leads to a meaningful and inspirational customer experience. Participates in other Joint Commission activities as assigned by supervisor.

Nationwide Search - Incumbent can be located anywhere in the United States The Ambulatory Care Surveyor- MD Radiologist surveys ambulatory organizations throughout the United States within the full scope of the Joint Commission’s Ambulatory Programs. Additionally, this position brings particular expertise to customers providing imaging services in general and those seeking Advanced Diagnostic Imaging Certification in particular. Applies systems analysis skills and inductive reasoning skills to determine ambulatory and imaging centers' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style that leads to a meaningful and inspirational customer experience. Participates in other Joint Commission activities as assigned by supervisor.

Nationwide Search - Selected candidate can be located anywhere in the United States.   Life Safety Code Surveyors review assigned functions in Environment of Care throughout the United States. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards, specifically NFPA101 Life Safety Code.

Coordinates the enterprise annual budget, forecasting, strategic and operational activities. Has a thorough knowledge of the key corporate priorities and organizational and strategic operations. Prepares financial analyses and assists business owners with preparation of business plans for corporate initiatives to determine financial risk and profitability that is utilized by senior management in decision making. Performs security administration inAdaptive Planning. Will be a key contributor within the Financial Analysis and Reporting team, producing relevant and actionable management reporting and analytics. The Budget Analyst will be responsible for assisting inaccurate financial reporting and ad-hoc analysis. This role will partner very closely with all members of the Management team and more broadly throughout the organization on matters relating to the delivery of financial and operational performance that will enable the company to achieve its strategic objectives.    INDHP #LI-HYBRID #LI-DK1

Nationwide Search - Selected candidate can be located anywhere in the United States.   We are seeking experienced Director of Healthcare Facilities Management or similar for our Life Safety Code surveyor opportunities. Life Safety Code Surveyors review assigned functions in Environment of Care throughout the United States. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards, specifically NFPA101 Life Safety Code.

The Lead DevOps Engineer will collaborate with clients to help design, implement, maintain, and test various technical solutions using the latest technologies.  Responsible for creating and enhancing Continuous Integration (CI)/Continuous Delivery (CD) pipelines and multiple kinds of automation processes (build management, automated deployments, automated testing and configuration management).  Work across multiple diverse businesses within Joint Commission to deliver enterprise capabilities and solutions on Azure.

Excellent opportunity to work for the largest health care accreditor in the United States!     We offer a great benefits package, including generous time off, multiple health insurance plans to choose from, work/life balance, and more.   Responsible for all business to business collection activities and the reduction of past due accounts for Joint Commission Resources.  Uses computerized systems for analysis and collection of open Accounts Receivable.  Recommends and initiates collection efforts for all past due fees.  Contacts customer by phone and corresponds in writing in order to collect fees.  Has direct input to company policies and procedures with respect to collection of fees.  Provides reports needed for better collection and bad debt allowance information.

Plans and executes complex projects of significant scope. Coordinates activities of project team members to achieve projects goals and timelines. Applies specialized knowledge and skills in a professional or technical discipline. Earns trust and respect from stakeholders and manages expectations through ongoing changes.   The Project Director, Healthcare Standards Development in the Department of Standards and Survey Methods plans and executes projects related to the development of nationally applied accreditation and certification standards and survey methods.  Note: This role has project management responsibility and no direct reports. People and other resources are managed indirectly as part of cross-functional team delegation required to complete the project.