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Nationwide Search – Physician – Oncology with Acute care experience
Physician will work remotely anywhere in the United States
Are you a physician practicing Oncology in the acute care setting?
- The Hospital Physician Surveyor surveys health care organizations throughout the United States.
- Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems.
- Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.
- Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.
- Effectively communicates this information to health care organization leadership in a constructive and collegial style.
- Participates in other Joint Commission activities as assigned by supervisor.
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Leads the activities of a cross-functional team providing: strategic planning, marketing plan development, multi-channel campaign development/implementation/and analysis support, content development and sales enablement for Joint Commission International to generate Marketing Qualified Leads (MQLs) and maximize revenues for various products and services. Assist with new product development through the identification of new markets, distribution channels, and evaluation of strategies.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Actively contributes to the successful achievement of product line performance objectives through effective team involvement and proactive communication and collaboration with key stakeholders.
- Develops and implements strategic marketing plans and tactics by ensuring alignment with business priorities. Revises strategies when necessary to ensure that Joint Commission International revenue and margin objectives are achieved.
- Utilizes a combination of financial, market research, internal and external customer feedback to advise management about the viability of Joint Commission International products and services; and to make recommendations for new product/service initiatives.
- Assists management in answering key business, marketing and operational questions to facilitate identification of marketing needs and possible approaches.
- Guides the development of Joint Commission International products and services. Ensures adaptation of the product or service to target user/persona needs and preferences as well as Joint Commission International strategic direction.
- Recommends product/service pricing, value proposition, and positioning by analyzing the environment, identifying market opportunities and challenges, and then creating courses of action, which take advantage of identified opportunities.
- Interviews customers, prospects, vendors and sponsors in order to validate and gather feedback on potential product positioning and development initiatives.
- Determines marketing resource requirements and evaluates potential resources both inside and outside to ensure selection of the most cost-effective alternative.
- Collaborates with department heads and management on goal setting in terms of dollars and unit sales for volume, market share and profit potential.
- Plans, coordinates, monitors and directs all marketing and sales activities, including publication advertising, web-based marketing, project-or event specific telemarketing, personal sales contact, product distribution methods and customer requirements to ensure quality and achieve maximum financial and strategic performance in accordance with the corporate financial goals.
- Develops promotional strategies including the sales message, potential distribution channels and methods of conveying that message; writes promotional copy.Oversees the planning of trade show activities for the promotion and sale of Joint Commission International core products and services; represents Joint Commission International at professional trade shows and conferences to build brand leadership and awareness.
- Performs business, competitor and economic/sales analyses for products and services.
- Devises and implements strategies to generate sponsorship support for Joint Commission International programs.
- Supports International Regional Offices and sales staff with marketing and sales activities in global markets.
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Surveys healthcare pharmacy programs across the United States. Applies systems analysis skills and inductive reasoning skills to determines healthcare organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages healthcare organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to healthcare organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor.
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Field Representatives, with minimal immediate direction or supervision, survey and/or review health care organizations throughout the United States. Field Representatives apply sophisticated analysis skills and inductive reasoning skills to determine a health care organization's degree of compliance with applicable standards and functionality of care delivery systems. Field Representatives must have the credentials, presence and expertise to earn the respect of the health care organizations' professional staff and leadership. They must be able to employ advanced and sometimes nuanced communication skills to engage health care organization staff in interactive dialogues on a broad array of health care issues in order to assess compliance and to identify opportunities for improving compliance. Field Representatives must have superior written communication skills to prepare detailed, accurate management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Field Representatives must be able to professionally and effectively communicate survey results to health care organization leadership in a constructive and collegial style. The Field Representatives are also required to participate in other Joint Commission activities as assigned.
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Manages IT product delivery to deliver high quality software solutions by supporting the project and product delivery teams with tools, techniques, templates and standards. Develops, refines and implements these to support the Agile delivery methodology for developing and maintaining IT products.
- Improves Agile software development through practices like refactoring and quality review and provides hands on technical coaching to delivery teams in using new development processes and tools to introduce new package applications, new technology, integrate applications, or deliver new application products.
- Develops tools and techniques to support the technical product teams meet customer expectations for service levels, operational changes and enhancements.
- Implements improvements to support Product and Project teams by implementing off the shelf package solution or automated integrated processes for estimation, planning, proposal evaluation, key metrics management and Agile development.
- Improve organizational process and technical maturity with Manager, Technical Products and Project Managers by coaching their staff to adopt technical and process industry best practices in Agile Delivery.
- Implement organizational processes for Agile Delivery like cross-Scrum team and program level forums (e.g., Scrum of Scrums), processes, and practices to define and improve planning, executing, tracking, and reporting.
- Enhances organizational delivery capability by working with IT CTO and Application Architect to develop effective tools and techniques for use by the whole Applications Delivery teams.
- Develops tools and coaches teams to improve products with Applications Architect by simplifying the applications portfolio, enhancing the maintainability of the applications and their reusability.
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Nationwide Search - Incumbent will work remotely anywhere in the United States
The Ambulatory Care Surveyor- MD Radiologist surveys ambulatory organizations throughout the United States within the full scope of the Joint Commission’s Ambulatory Programs. Additionally, this position brings particular expertise to customers providing imaging services in general and those seeking Advanced Diagnostic Imaging Certification in particular. Applies systems analysis skills and inductive reasoning skills to determine ambulatory and imaging centers' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style that leads to a meaningful and inspirational customer experience. Participates in other Joint Commission activities as assigned by supervisor.
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GENERAL SUMMARY
The Specialist Principal has primary responsibility for development and ownership of a Specialty Offering Infection Prevention and Control including thought leadership, offering development, sales and oversight of specialty projects. The Specialist Principal is a current leader in his/her specialty with a desire to share and expand expertise with Joint Commission International (JCI) and healthcare organizations globally.
The Specialist Principal Consultant plays a key role in leading excellent client service delivery and building and maintaining trusted long-term client relationships. The Specialist Principal acts as the Subject Matter Expert (SME) in the provision of specialty area on-site consultation, education, and technical assistance to US and/or International hospitals and health care systems to assist in improving patient care, quality, and safety. The Specialist Principal also has a unique and significant responsibility amongst consultants to grow the business with clear targets to expand JCR/JCI’s impact with clients. Provides excellent on-site consultation, education, and technical assistance to US and/or International hospitals and health care systems to assist in improving patient care, quality, and safety. Identifies business development opportunities to support new and existing clients, generates leads, develop proposals, and closes the sale of consultations and other JCR/JCI products and services. Acts as a leader within JCR/JCI through mentorship, coaching, and thought leadership. Maintains current knowledge of health care- and discipline-specific trends, develops content, and shares knowledge and best practices with the consulting team and clients.
SPECIALIST PRINCIPAL DUTIES AND RESPONSIBILITIES
- Supports revenue growth by generating sales and developing new products/services to achieve or exceed individual revenue target.
- Assumes responsibility for the strategic direction and growth of practice to defined strategic markets, inclusive of lead generation, assistance in proposal development, and sale of JCR/JCI products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up. Identifies the unique needs of JCR/JCI client organizations and tailors consulting services / engagements (type, scope, etc.) accordingly. Actively shares innovations, creative strategies, and experiences with colleagues.
- Actively participates in the development of new consulting products and services to meet the needs of existing and future clients and works to close and deliver these opportunities.
- Develops and maintains individual business development strategy and plan to achieve target. Documents and tracks client needs and sales opportunities in Salesforce. Manages and maintains pipeline of future business.
- Conducts needs assessments/initial assessments/mock surveys as a business development tool. Identifies the unique needs of JCR/JCI client organizations and defines scope of services (resources, costs, and timing) accordingly. Leads follow-on conversations with clients and scopes follow-on work based on mock surveys/assessments that have been led by other consultants.
- Collaborates closely with Regional Managing Directors or Domestic Sales team to generate leads, develop proposals, and close sales of consultations and other JCR products and services.
- Leads client engagements and delivers exceptional consulting services and educational offerings.
- Actively manages and leads complex and/or large client engagements with multifaceted organizations (i.e., academic medical centers, healthcare systems, ministries of health clients, regional health authorities). Leads specialty area specific project work that spans over considerable time, involves the integration and expertise of several consultants, and requires the sponsorship and active involvement by the client organization’s executive leadership.
- Provides exceptional on- and off-site consultation and education to U.S. and/or international healthcare organizations or other clients, emphasizing practical approaches in the application of The Joint Commission and/or Joint Commission International standards as well as technical assistance in healthcare performance improvement.
- Performs regularly as Team Leader to deliver comprehensive client engagements that achieve client expectations and successfully execute all contracted deliverables in a timely and quality manner. Articulates all interventions with the Field Director/Manager and appropriate Client Services Manager at JCR/JCI Central Office and completes all necessary follow up activities for client.
- Consistently prepares well-articulated and focused written consultation reports aimed toward senior healthcare executives. Obtains feedback from JCR/JCI clients regarding the quality of services and deliverables and actively makes improvements therein.
- Promotes JCR/JCI products and services through public speaking engagements and representation at high profile national and/or international conferences/meetings/conventions and/or at JCR/JCI sponsored seminars and conferences as requested. Writes and/or reviews papers/chapters/case studies/articles for publication or for JCR journals or newsletters, as requested.
- Serves as a mentor and thought leader within the organization by developing content and sharing knowledge and best practices with the consulting team and clients.
- Contributes to the betterment of the firm by developing new products, writing white papers, designing training curriculum, coaching and mentoring consultants, leading committees, and/or serving as faculty for internal learning events.
- Exhibits excellent performance across consulting core competencies, solicits feedback from managers, and provides feedback to various staff including; peers, consultants, and associates in an effort to provide exceptional and relevant client service.
- Participates on committees, task forces, and/or teams in the design, testing, evaluation, and redesign of JCR/JCI’s consulting and education products and services, business processes, and various initiatives as assigned. Actively shares innovations, creative strategies and experiences with colleagues. Develops educational materials for use in revenue generating opportunities when requested.
- Coaches consultants relative to professional standards. Together with Consultant Development, actively participates in the recruitment, hiring, and on-boarding process, and retention of talent. Models a spirit of quality and collaboration across JCR/JCI services and with all colleagues. Serves as a mentor and thought leader within the organization by developing content and sharing knowledge and best practices with the consulting team and clients.
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Under general supervision of the Field Director, reviews assigned functions in Pathology and Clinical Laboratory Program throughout the United States and in some foreign countries. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards.
- Conducts a thorough and credible evaluation of assigned services that meet laboratory accreditation criteria. Plans, reviews and apportions review time so that all review requirements are addressed thoroughly. Reviews and evaluates pre-survey information; researches, collects, organizes, and interprets information from multiple sources. Interviews Leadership, physicians and staff to determine level of compliance with standards. Analyzes documents, such as performance data, and use of clinical practice guidelines, to assess the level of compliance with Joint Commission standards, evidence of performance improvement, safety culture and quality of care.
- Using established review protocols:
- Analyzes written self-descriptive program information.
- Participates in and/or conducts all required conferences and interviews; analyzes all data submitted by the organization.
- Documents all recommendations, providing adequate indication of non-compliance in Survey Technology.
- Submits review findings in a complete and accurate manner to in Survey Technology.
- Interprets and explains the intent of the standards to the organization’s personnel and Leadership. Consults with the organization during review concerning non-compliance, opportunities for improvement in Leadership, safety culture, and remedial action required. Recommends publications and other resources that clarify standards and/or demonstrates compliance with standards
- Maintains current knowledge of Joint Commission laboratory standards over which they have review responsibility. Demonstrates knowledge of current federal regulations pertinent to the laboratory services evaluated.
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Responsible for supporting multiple strategic and operational excellence activities within the Division of Accreditation and Certification Operations. The Project Manager, Business Transformation serves as an expert in established project management principles, and will utilize and adhere to these principles to lead initiatives that support the Division and Enterprise strategic imperatives and goals, and drive business results. The Project Manager, Business Transformation will be a facilitator of change; making project goals their own and using their skills and expertise to inspire a sense of shared purpose within the project team. The Project Manager, Business Transformation serves as a liaison with key stakeholders on tasks, deliverables and issues regarding improvement initiatives and conducts presentations to senior leadership and other organizational entities on the progress and outcomes of improvement initiatives. The Project Manager, Business Transformation acts as a thought leader in quality and performance improvement planning and activities.
- Leads major strategic and improvement initiatives to success.
- Works directly with the Master Black Belt, Business Transformation to lead Project Refresh initiatives, including mapping of current processes, identifying opportunities for improvement, conducting data analysis and impact, identifying needs for additional resources and technical requirements, and leading team discussions including the impact on existing business processes.
- Serves as liaison with key stakeholders on tasks, deliverables and issues regarding improvement initiatives. Facilitates transition of improvement initiatives to Process Owners for sustained gains. Creates and monitors dashboards related to improvement activities.
- Provides project management guidance and expert advice within the division. Mentors and coaches individuals and teams regarding project planning and management, scoping, process mapping, data definitions, data analysis and data display.
- Partners with multidisciplinary and cross-divisional teams to execute and drive performance improvement opportunities.
- Establishes measurement and monitoring to ensure results for various ACO, RPI and green belt projects are sustained over time as part of regular business operations.
- Establishes and communicates key data, metrics and presentations for reporting, leadership review and approval, and enterprise communications.
- Maintains knowledge of current trends within the performance improvement community by participating in project management training, RPI Green Belt training, web conferences, and/or other available modes.
- Assists with faculty requests for custom education and Speakers Bureau educational programs.
- Other special projects or duties as assigned.
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Nationwide Search - Incumbent will work remotely anywhere in the United States
The Ambulatory Care Surveyor - RN surveys ambulatory organizations throughout the United States within the full scope of the Joint Commission’s Ambulatory Programs. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style that leads to a meaningful and inspirational customer experience. Participates in other Joint Commission activities as assigned by supervisor.
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Nationwide Search – Home Care Registered Nurse Surveyor
Home Care Registered Nurse Surveyor will work remotely anywhere in the United States
- The Home Care RN Field Representative surveys home care organizations throughout the United States.
- Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems.
- Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.
- Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.
- Effectively communicates this information to health care organization leadership in a constructive and collegial style.
- Participates in other Joint Commission activities as assigned by supervisor.
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Nationwide Search - Incumbent will work remotely anywhere in the United States
Life Safety Code Surveyors review assigned functions in Environment of Care throughout the United States.
Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols.
Determines the degree of compliance with applicable standards, specifically NFPA101 Life Safety Code.
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Nationwide Search – Physician
- The Hospital Physician Surveyor surveys health care organizations throughout the United States.
- Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems.
- Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.
- Prepares management reports that clearly link individual standards deficiencies with potentialsystems vulnerabilities and related organization risk points.
- Effectively communicates this information to health care organization leadership in a constructive and collegial style.
- Participates in other Joint Commission activities as assigned by supervisor.