The Joint Commission – Life Safety Code Surveyor Virtual Event – February 16, 2023 at 6 p.m. CT     The Joint Commission has an immediate need for Life Safety Code Surveyors,  who are looking to impact the quality and safety of healthcare at a national level.   Have you ever been through a Joint Commission survey and thought about joining our survey team?   Would you like to know more about what it takes to be a successful surveyor?   Hear directly from our life safety code surveyors about their typical workday – this is your opportunity to engage and ask questions!   Surveyors can work full time, part time or intermittently.    Full time - 4 weeks out of 4 weeks Part time - .7 fte works 3 out of 4 weeks and .48 fte works 2 out of 4 weeks Intermittent - 1 week every other month  Travel commitment is 100%.     We offer full comprehensive competitive benefits for full time and part time status.    Requirements: A Joint Commission Life Safety Code surveyor will have approximately - Eight years of hospital experience in facilities management, including at least five years in a management position in engineering, facilities management, hazardous materials and waste management, emergency preparedness, biomedical equipment, and/or utility systems as well as experience as the organization's Safety Officer.   - Knowledge of Joint Commission Environment of Care standards including the Life Safety Code (NFPA101) and other relevant NFPA standards and direct involvement with a minimum of two Joint Commission surveys. - Bachelor’s degree in related field required, Masters' degree in related field preferred.   We welcome those with less experience who may be interested in The Joint Commission in the future.   If you are looking to learn more and join our team of dedicated professionals, register today! Click Here To Register    

GENERAL SUMMARY: Provides interpretation of all Joint Commission standards with special emphasis on standards issues related to specific settings, professional disciplines, or accreditation programs. Combines systems analysis skills with in-depth general and program-specific knowledge to evaluate health care organizations’ compliance and ability to provide high quality, safe patient care. Participates as a consultant in the development and revision of standards and survey process. Participates in ongoing accreditation services and special projects. Serves as faculty for surveyor and other education programs and represents the Joint Commission as liaison to various professional organizations. In conjunction with operations team, ensures that accredited organizations receive excellent customer service and that their accreditation needs are met.

Responsible for all collection activities and the reduction of past due accounts for Joint Commission Resources.  Uses computerized systems for analysis and collection of open Accounts Receivable.  Recommends and initiates collection efforts for all past due fees.  Contacts customer by phone and corresponds in writing in order to collect fees.  Has direct input to company policies and procedures with respect to collection of fees.  Provides reports needed for better collection and bad debt allowance information.

GENERAL SUMMARY Assist the Executive Director and Senior Associate Director in managing the strategic development, growth and retention, and day-to-day operations of the activities related to the assigned sales team for accreditation and/or certification programs.  Responsible for sales and account management within an assigned territory and for a specified Customer List.  Manage assigned staff Business Development Specialists and Business Development Managers that serve as key contacts for organizations and programs eligible for accreditation and/or certification. Identify and assist new and existing customers in the decision process to pursue accreditation or certification.  Serve as the lead business manager and administrator for the Department’s contact management/customer relationship management database as assigned.    TJCNW #LI-REMOTE

Nationwide Search for a Hospice Care Registered Nurse Surveyor   Seeking Registered Nurses located anywhere in the United States for this remote opportunity.     Seeking Candidates with Home Health and Hospice Care experience.  - The RN Field Representative surveys hospice and home care organizations throughout the United States. - Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. - Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. - Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. - Effectively communicates this information to health care organization leadership in a constructive and collegial style. - Participates in other Joint Commission activities as assigned by supervisor.  

The Account Manager is the primary contact for the sales team/regional managers concerning consulting and customer education services, as well as various projects and proposals.  This role manages the important contacts within an assigned client or international region and is the primary contact with organizations for management of all core responsibilities to ensure JCR services are successfully contracted and scheduled so that annual revenue targets are met.

GENERAL SUMMARY Identifies, develops, and converts new customer opportunities in order to meet or exceed assigned sales target.  Target customers include ambulatory/health care organizations within an assigned territory and for a specified customer list. The Business Development Manager independently manages a territory and/or market segment as assigned.   TJCCW #LI-REMOTE  

The Software Support Specialist reports to the Associate Director of Training and Client Engagement, who has the overall responsibility for customer satisfaction related to usage of for-sale software applications.   This Specialist is responsible for being a liaison between the Tier 1 customer technical support team and software product stakeholders; should have the ability to work directly with the customers/IT as and when technical issues are elevated from Tier 1.  The responsibilities include: (1) technical support of customers with in-depth knowledge of business technology, (2) product navigation/usage, mobile device navigation/usage, (3) root cause analysis and the escalation process, (4) contributing to all stakeholders’ productivity and (5) timely customer response. This individual must be able to assess independently a reported technical problem or failure using diagnostic methods and tools; (s)he must also determine the likely cause and take appropriate action to resolve the problem in a timely manner. With strong collaboration skills, this individual must understand system interdependencies to avoid customer dissatisfaction and interruptions in services.   This individual will also be responsible for partnering with the stakeholders to strategize in developing appropriate SOPs or adopting new and improved supporting tools trending in the industry.

Nationwide Search - Selected candidate can be located anywhere in the United States. Life Safety Code Surveyors review assigned functions in Environment of Care throughout the United States. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards, specifically NFPA101 Life Safety Code.

GENERAL SUMMARY The person in this position has the dual responsibility for maintaining the operations of The Joint Commission’s Washington DC office and providing executive assistant responsibilities for the EVP and to a small staff of senior health care professionals. In addition, there will be some minor responsibilities for coordinating work with the Executive Assistant of The Joint Commission’s president and CEO as it relates to his time in Washington. Duties for this position are diverse and require significant flexibility to accommodate the demands that are frequently determined by the dynamic activities that affect the office, such as issues relating to Capitol Hill, the Executive Branch, and other external parties. This position requires excellent organizational capabilities, attention to detail, effective communication abilities, skill at information acquisition and word processor/database skills. The person must ensure timely completion of an array of office management duties, such as budgeting, accounts payable, monthly reconciliation of expenditures, meeting logistics, preparation of correspondence, electronic and paper file maintenance, appointment scheduling, supply ordering, equipment maintenance and telephone communication. The person must be able to understand how to keep a small office functioning smoothly, including working with the home office Information technology unit and other executive assistants. The person must feel comfortable with basic troubleshooting of technology and network communication issues and remotely working with the central office IT staff on fixes. The person also assists with the handling of confidential materials, such as patient complaints, and matters of office security.   hybrid work model - required to be in the Washington, DC office mulitple days each week.   TJCNW #LI-REMOTE

Responsible for the manual and automated testing of our Web-based applications.  This resource needs to be a “self-starter”, and requires strong QA testing skills, as well as strong analysis skills for acquiring a thorough understanding of the functional and technical design of the application(s) being supported.

Nationwide Search–Selected candidate can be located anywhere in the United States. Note:  Employees are required to be fully vaccinated against COVID -19 as a condition for employment.   Provides on-site consultation, education, and technical assistance to domestic home care organizations to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources and/or Joint Commission International services. Maintains active/current knowledge of Joint Commission Standards and survey process, as well as health care- and discipline-specific trends and content, established solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.  

Nationwide Search–Selected candidate can be located anywhere in the United States.   The Medical Technologist consultant conducts thorough evaluations and helps to provide solutions for laboratory programs across the United States.  Applies systems analysis skills and inductive reasons skills to determine laboratory's degree of compliance with applicable standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.  Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.  Effectively communicates this information in a constructive and collegial style.  Participates in other Joint Commission Resources activities as assigned by supervisor.      

Nationwide Search–Selected candidate can be located anywhere in the United States.   Note:  Employees are required to be fully vaccinated against COVID -19 as a condition for employment.   The Medical Technologist Surveyor conducts thorough evaluations of laboratory programs across the United States.  Applies systems analysis skills and inductive reasons skills to determine laboratory's degree of compliance with applicable standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.  Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.  Effectively communicates this information in a constructive and collegial style.  Participates in other Joint Commission activities as assigned by supervisor.

The Joint Commission realizes its mission through the work its employees do every day to help health care organizations aspire to provide safer, higher quality care. We are committed to providing products and services that are relevant and to working collaboratively with our fellow employees, health care organizations and other stakeholders. We are seeking Interns to join our Digital Marketing department.   Our internship offers you the opportunity to: - Explore Career Opportunities - by working in the field you have chosen, you can receive an inside look at your potential career path. - Network - meet a variety of people in your chosen profession through your internship, allowing you to form relationships you can build on in the future. - Find Mentors - individuals to help guide you through your internship and expose you to opportunities to which you can aspire.

The Joint Commission realizes its mission through the work its employees do everyday to help health care organizations aspire to provide safer, higher quality care. We are committed to providing products and services that are relevant and to working collaboratively with our fellow employees, health care organizations and other stakeholders. We are seeking an Intern to join our Digital Marketing department.   Our internship offers you the opportunity to: - Explore Career Opportunities - by working in the field you have chosen, you can receive an inside look at your potential career path. - Network - meet a variety of people in your chosen profession through your internship, allowing you to form relationships you can build on in the future. - Find Mentors - individuals to help guide you through your internship and expose you to opportunities to which you can aspire.

GENERAL SUMMARY: The Life Safety Code Surveyor, with minimal immediate direction or supervision, reviews assigned functions in Life Safety, Environment of Care, and Emergency Management throughout the United States.   Life Safety Code Surveyors apply sophisticated analysis skills and inductive reasoning skills to assess health care organizations' compliance and to identify opportunities for improving compliance with applicable Joint Commission standards, policies, and protocols.

Nationwide Search – Behavioral Health Surveyor Clinician can be located anywhere in the United States   Are you a Licensed Social Workers/Clinical Professionals Counselors/Professional Clinical Counselors/Marriage and Family Therapist/Mental Health Counselors/PH.D/Psy.D Psychologist with leadership and/or progressive experience in the Behavioral Health setting?   - Independently Licensed Clinician Surveyors surveys health care organizations throughout the United States. - Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. - Engages health care organization staff in interactive dialogues on standards based issues in health care to assess compliance and to identify opportunities for improving compliance. - Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. - Effectively communicates this information to health care organization leadership in a constructive and collegial style. - Participates in other Joint Commission activities as assigned by supervisor. TJCNW

Performs research in collaboration with others to complete science-based projects. Makes detailed observations, analyzes data, and interprets results. Maintains a high level of professional expertise through familiarity with scientific literature. Provides support to the research department in the execution and maintenance of studies. Maintains, updates, and may establish various databases for project tracking. Maintains project operations files.   The Research Associate I works to achieve the day-to-day tasks and activities essential to implementation of a research project. Contributions support the project team.

The Lead Software Engineer have the ability and skills of the senior software engineer with the additional responsibility of mentoring/coaching Software Engineers, analyst, and key stakeholders.  As a lead software engineer, the lead will be required to participate in software architecture design discussion and is responsible for coordination of project and software development life cycle (SDLC) activities with the project team to develop enterprise level application and custom integration solutions including major enhancements for interfaces, functions, and features.