The Systems Engineer Associate (SEA) maintains and supports the integrity of the IT infrastructure computing environment and offers support to the client experience team. This includes resolution of technical problems, documentation of procedures, and cross training of support specialists. The role supports various IT teams and projects and provides suggestions on process improvements. Under the guidance of the team, the SEA evaluates tools and utilities that could enhance the capabilities of the team. The SEA is capable to work on problems with oversight, and proactively escalate to senior staff only when needed. This role is a mentor to the IT operations team.
SPECIAL SKILLS AND ABILITIES REQUIRED
Ability to: Administer, verify, and document IT systems; communicate information in oral and written form to all levels within the enterprise; establish and maintain cooperation, understanding, trust, and credibility; perform multiple tasks concurrently and respond to emergency situations effectively.
We offer comprehensive benefits for our employees for full-time and part-time positions. For an overview of our benefits package, please visit ourJoint Commission Career Page
This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.
Software Powered by iCIMS
www.icims.com