-
GENERAL SUMMARY:
Provides direction and leadership to work groups, task forces, and committees participating in the development and re-development of JCI accreditation and certification standards. Contributes to the creation and maintenance of standards for JCI accreditation and certification programs and revisions to accompanying survey process guides. Manages the process for interpretation of standards for all JCI accreditation and certification programs. Serves as faculty for JCI surveyor and consultant education and training on standards. Represents JCI in relationships with international accreditation bodies and government agencies. Serves as a technical and content resource to JCI/JCR staff, the JCR Board, and other staff and committees as it relates to JCI accreditation and certification standards and survey process.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages and contributes to revisions of JCI standards and creation of new standards, including the International Patient Safety Goals.
- Assist in the establishment, management, and use of external and internal work groups, committees, task forces, and councils that provide guidance in the creation and maintenance of benchmark, consensus standards.
- Provides principle support for maintaining and enhancing the International Standards Editing Tool (ISET).
- Manages the process for updating the website FAQs for Standards Interpretations, the standards interpretation database, the production of interpretation reports, and the dissemination/communication of interpretations to all JCI field and CO staff, and JCI-accredited organizations.
- Teaches standards and standards interpretations to external audiences at educational events such as the JCI Practicum and JCI Accreditation Updates.
- Serves as faculty for JCI surveyor and consultant education/training on standards. Provides content to JCInsight and other publications.
- Assist in managing the facilitation of focus groups with JCI-accredited organizations, JCI surveyors and consultants, and other stakeholders, and observes surveys in JCI-accredited organizations to obtain information and feedback regarding development of and revisions to JCI accreditation and certification standards.
- Organizes and supports the testing and evaluation of standards in international organizations and the testing of the survey process.
- Works collaboratively with JCI accreditation staff for the development of content to survey process guides for the JCI accreditation and certification programs.
- Provides subject matter expertise as JCIA works on creating the JCI Journey and the process for evaluation of an organization’s process on this journey.
- Assists with development and maintenance of the accreditation policies and procedures, including decision rules, for the JCI accreditation and certification programs.
- Represents the Department of Standards Development and Interpretation in processes to design and/or redesign products and services based on JCI standards to ensure consistent use of standards content.
- Serves as a technical and content resource for the JCI accreditation and certification programs in the preparation of position papers and reports for the JCR Board, Senior Management, and other groups.
- Monitors current projects to ensure that all work conducted is completed within established guidelines and in a highly professional manner.
-
GENERAL SUMMARY:
Participates in and contributes to the development and re-development of Joint Commission International (JCI) accreditation standards, including facilitating work groups, task forces, committees and expert panels. Participates in the process for the interpretation of standards for all international accreditation and certification programs. Contributes to surveyor and consultant training on standards and field education programs. Functions as an essential part of the team that represents JCI in relationships with domestic and international accreditation bodies, and government agencies. Provides technical and content support for the International Accreditation and Certification Program, staff, and JCR Board committees.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Contributes to the periodic update of all international standards, the creation of new international standards, the selection and update of the International Patient Safety Goals, and the creation and use of external and internal work groups, committees, task forces and councils that are a part of the creation and maintenance of benchmark, consensus standards.
- Researches and reviews evidence based practices and identifies references for development of new standards.
- Participates in facilitating focus groups with JCI-accredited organizations, JCI surveyors and consultants, and other stakeholders, and observes surveys in JCI-accredited organizations to obtain information and feedback regarding development of and revisions to JCI accreditation and certification standards.
- Utilizes InCopy as part of the publication process for new and existing standards.
- Assists with the international standards interpretation database including, production of interpretation reports, creation and updating of website FAQs for Standards Interpretations, and dissemination of interpretations to all JCI staff, consultants and surveyors.
- Assists with education on standards and standards interpretations to external audiences and preparation of presentations for use in training of relevant staff as identified.
- Works collaboratively with JCI accreditation staff to help in the maintenance or development of the survey process guides for all the accreditation and certification programs of JCI.
- Manages the process for updating the website FAQs for Standards Interpretations, the standards interpretation database, the production of interpretation reports, and the dissemination/communication of interpretations to all JCI field and CO staff, and JCI-accredited organizations.
- Participates in development, enhancements, and testing of IT applications for JCI standards and accreditation programs (e.g., STAR, ICOP, etc.).
- Assists with developing and maintaining the accreditation policies and procedures, including decision rules, for all the accreditation and certification programs of JCI.
- As a representative of the Standards Department participates in the processes to design and/or redesign products and services based on JCI standards to ensure consistent use of standards content.
- Participates as needed, in relevant activities of the Department of Standards and Division of Accreditation Operations of The Joint Commission (TJC) for purposes of comparing and contrasting the standards, accreditation policies and procedures and requirements of JCI with those of TJC.
- Assists in the preparation and development of position papers and reports for the JCR Board and its various committees and Senior Management.
- Monitors current projects to ensure that all work conducted is completed within established guidelines and deadlines, and in a highly professional manner.
-
GENERAL SUMMARY
This position will be responsible for the manual and automated testing of our Web-based applications. This resource needs to be a “self-starter”, and requires strong QA testing skills, as well as strong analysis skills for acquiring a thorough understanding of the functional and technical design of the application(s) being supported.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Participate in business requirements and review sessions with peers and business users.
- Work with internal teams to scope and estimate the testing effort which will be helpful for overall Project plan development.
- Design and develop test cases for each software project. Collaborate with development and Business analysts to identify test plan and test cases that cover all the business use cases by conducting review sessions.
- Executes test cases using automated test tools or manual execution as needed.
- Investigate and analyze potential defects and discuss them with developers.
- Log defects during the test execution phase.
- Report test results to the project manager.
- Organize and participate in test plan walkthroughs.
- Write traceability matrix to reflect test overages.
- Prioritize test requirements and organize test cases accordingly.
- Coordinate efforts with other QA members to perform all aspects of verification including functional, performance, exploratory, regression, 123 testing, testing in different devices etc.
- Perform regression testing to assure changes to the current release do not adversely affect previously implemented functionality.
- Adhere to standard operating procedures currently in place to ensure consistency in testing process.
- Plan and complete performance, API testing and load testing. Analyze tools for automated API and Mobile testing.
- Engage in hands on development and maintenance of automated test scripts.
- Help support, train other QA staff in identifying testing strategy, testing checklists and risks for given project.
- Define, develop, and implement quality assurance best practices and procedures. Provide process improvement ideas and efficiencies to support the culture of continuous process improvements.
- Act as a subject matter expert in software functionality.
- Troubleshoots and resolves complicated customer support problems, serving as the final technical support tier prior to development.
- Ensure that root cause of any production or escaped defects is identified and mitigated against future occurrences.
- Perform other duties as assigned.
-
General Summary
Provides executive secretarial and administrative support to Chief Information Officer. Ensures timely completion of secretarial duties, such as general research, preparation of correspondence, file maintenance, appointment scheduling, meeting management, travel arrangement, and telephone / email communication. Assists with handling of confidential materials and information. Completes special projects as assigned.
Principal Duties and Responsibilities
- Prepares typed materials, including letters, memos, papers, speeches, proposals, outlines, and forms. Transcribes and/or composes correspondence as directed. Prepares copies of all documents for distribution. Filing as required.
- Receives and reviews all incoming office mail. Determines whether certain pieces should be forwarded to other departments and forwards as appropriate. Manages outgoing mail, requesting special handling or services as needed, such as express or special delivery.
- Answers all incoming calls. Forwards call to executive or appropriate department leads; takes messages or assists caller when possible.
- Schedules meetings, appointments, luncheons, and speaking engagements for executive as directed. Maintains master schedule. Books meeting rooms and makes other arrangements as needed, including meal and/or beverage service. Confirms attendance of others for meetings and greets visitors as needed.
- Makes travel arrangements through designated corporate agency. Prepares itineraries and outlines travel constraints, schedule requirements, and verifies arrangements upon completion. Prepares and processes executive expense reports. Reviews and approves executive’s direct reports’ expense reports.
- Maintains all files, including correspondence, reports, expenses, proposals, and miscellaneous items. Maintains confidentiality of records.
- Prepares meeting materials and makes necessary arrangements for executive. Confirms facility and related arrangements. Invites attendees, prepares and sends out agenda and related materials. Coordinates travel arrangements, if necessary. Assists with on-site arrangements and preparations. Prepares post-meeting materials, such as minutes and follow-up materials.
- Ensures that the office area always has adequate supplies.
- Assists with a variety of assigned administrative work, such as monitoring of budget status and preparation and distribution of regular reports.
- Researches, prepares, and organizes requested material by executive in a timely and efficient manner.
- Maintains excellent communication with executive and lead team. Monitors urgent issues and engages executive or lead team as necessary.
- Resolves scheduling conflicts with sound judgement.
- Works on special assignments, including gathering and organizing of information and materials, and preparation of special reports.
- Provides administrative services to other staff, when requested.
-
GENERAL SUMMARY
This is a part time position requiring 2 weeks of availability per month. Provides on-site consultation, education, and technical assistance to international health care facilities and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources and/or Joint Commission International services. Maintains active/current knowledge of Joint Commission Standards/Joint Commission International Standards and survey process, health care and discipline-specific trends and content, as well as established solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.
Comprehensive knowledge of Joint Commission Standards/Joint Commission International Standards and survey process required. Ten or more years of experience in health care, with seven to ten years of progressively more responsible experience in senior health care management or quality/performance improvement. Maintains current and relevant knowledge of health care issues and strategies. Prior experience in a health care consulting role is highly desirable. Preferred candidates have performance improvement experience. Strong standards knowledge in applicable Joint Commission programs is essential. Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications. Written and verbal communication skills necessary to effectively present information and ideas in proposals, reports, and presentations. 100% travel required.
Must reside in UAE, Dubai, or anywhere in the Middle East.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Provides exceptional on- and off-site consultation and education to domestic/international health care organizations or other clients, emphasizing practical approaches in the application of The Joint Commission and/or Joint Commission International standards as well as technical assistance in general health care quality and patient safety improvement.
- Consistently prepares well-articulated and focused written consultation reports aimed toward senior health care executives. Obtains feedback from Joint Commission Resources and/or Joint Commission International clients regarding the quality of services and deliverables and actively makes improvements therein.
- Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.
- If requested to perform as Team Leader, leads a team of consultants to deliver a client engagement that is comprehensive, achieves client expectations, and is successful at executing all contracted deliverables in a timely and quality manner. In this capacity, articulates all interventions with the Managing Consultant and appropriate Client Services Manager at The Joint Commission and/or Joint Commission International Central Office and completes all necessary follow up activities for client.
- Promotes Joint Commission Resources and/or Joint Commission International products and services through public speaking engagements and representation at high profile national and/or international conferences/meetings/conventions and/or at Joint Commission Resources and/or Joint Commission International sponsored seminars and conferences as requested. As applicable, may serve as the key contact for a state hospital association related to contract deliverables and/or coordinate educational workshops. Writes and/or reviews papers/chapters/case studies/articles for publication or for Joint Commission Resource and/or Joint Commission International journals or newsletters, as requested.
- Actively participates in professional development activities, such as training, webinars, audio conferences, and other relevant education programs to stay abreast of current The Joint Commission and/or Joint Commission International policies, products, services, standards, and survey processes, as well as consultative skills as appropriate. Proactively executes on a continuous development plan through the pursuit of performance discussions, feedback, and learning opportunities for growth.
- Participates on committees, task forces, and/or teams in the design, testing, evaluation, and redesign of Joint Commission Resources and/or Joint Commission International consulting and education products and services, business processes, and various initiatives as assigned. Actively shares innovations, creative strategies and experiences with colleagues. Develops educational materials for use in revenue generating opportunities when requested.
- Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.
- Demonstrates a high level of professionalism and integrity in all aspects of one’s work, inclusive of the timely and accurate submission of engagement deliverables, time tracking, expense reimbursement, sales justification, and other necessary operational details required for the consulting position. Models a spirit of quality and collaboration across Joint Commission Resources and/or Joint Commission International services and with all colleagues. Participates in the training and mentoring of consultants when requested.
Must be able to attend Orientation in February 2020..
-
GENERAL SUMMARY
This position requires international travel and minimum 2 or 3 weeks of availability each month.
Provides on-site consultation, education, and technical assistance to international health care facilities and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources and/or Joint Commission International services. Maintains active/current knowledge of Joint Commission Standards/Joint Commission International Standards and survey process, health care and discipline-specific trends and content, as well as established solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.
Comprehensive knowledge of Joint Commission Standards/Joint Commission International Standards and survey process required. Ten or more years of experience in health care, with seven to ten years of progressively more responsible experience in senior health care management or quality/performance improvement. Maintains current and relevant knowledge of health care issues and strategies. Prior experience in a health care consulting role is highly desirable. Preferred candidates have performance improvement experience. Strong standards knowledge in applicable Joint Commission programs is essential. Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications. Written and verbal communication skills necessary to effectively present information and ideas in proposals, reports, and presentations. 100% travel required. Must reside in Singapore.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Provides exceptional on- and off-site consultation and education to domestic/international health care organizations or other clients, emphasizing practical approaches in the application of The Joint Commission and/or Joint Commission International standards as well as technical assistance in general health care quality and patient safety improvement.
- Consistently prepares well-articulated and focused written consultation reports aimed toward senior health care executives. Obtains feedback from Joint Commission Resources and/or Joint Commission International clients regarding the quality of services and deliverables and actively makes improvements therein.
- Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.
- If requested to perform as Team Leader, leads a team of consultants to deliver a client engagement that is comprehensive, achieves client expectations, and is successful at executing all contracted deliverables in a timely and quality manner. In this capacity, articulates all interventions with the Managing Consultant and appropriate Client Services Manager at The Joint Commission and/or Joint Commission International Central Office and completes all necessary follow up activities for client.
- Promotes Joint Commission Resources and/or Joint Commission International products and services through public speaking engagements and representation at high profile national and/or international conferences/meetings/conventions and/or at Joint Commission Resources and/or Joint Commission International sponsored seminars and conferences as requested. As applicable, may serve as the key contact for a state hospital association related to contract deliverables and/or coordinate educational workshops. Writes and/or reviews papers/chapters/case studies/articles for publication or for Joint Commission Resource and/or Joint Commission International journals or newsletters, as requested.
- Actively participates in professional development activities, such as training, webinars, audio conferences, and other relevant education programs to stay abreast of current The Joint Commission and/or Joint Commission International policies, products, services, standards, and survey processes, as well as consultative skills as appropriate. Proactively executes on a continuous development plan through the pursuit of performance discussions, feedback, and learning opportunities for growth.
- Participates on committees, task forces, and/or teams in the design, testing, evaluation, and redesign of Joint Commission Resources and/or Joint Commission International consulting and education products and services, business processes, and various initiatives as assigned. Actively shares innovations, creative strategies and experiences with colleagues. Develops educational materials for use in revenue generating opportunities when requested.
- Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.
- Demonstrates a high level of professionalism and integrity in all aspects of one’s work, inclusive of the timely and accurate submission of engagement deliverables, time tracking, expense reimbursement, sales justification, and other necessary operational details required for the consulting position. Models a spirit of quality and collaboration across Joint Commission Resources and/or Joint Commission International services and with all colleagues. Participates in the training and mentoring of consultants when requested.
Must be able to attend Orientation in February 2020..
-
GENERAL SUMMARY
This position requires international travel and minimum 2 weeks of availability each month. Provides on-site consultation, education, and technical assistance to international hospitals and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources and/or Joint Commission International services. Maintains active/current knowledge of Joint Commission Standards and survey process, as well as health care- and discipline-specific trends and content, established solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.
Comprehensive knowledge of Joint Commission Standards and survey process required. Ten or more years of experience in health care, with seven to ten years of progressively more responsible experience in senior health care management or quality/performance improvement. Maintains current and relevant knowledge of health care issues and strategies. Experience in a health care consulting role is highly desirable. Preferred candidates have performance improvement experience in settings over 250 beds and/or those with strong standards knowledge in applicable Joint Commission program. Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications. Written and verbal communication skills necessary to effectively present information and ideas in proposals, reports, and presentations. 100% travel required. Must reside in UAE. .
PRINCIPAL DUTIES AND RESPONSIBILITIES
1. Provides exceptional on- and off-site consultation and education to international health care organizations or other clients, emphasizing practical approaches in the application of The Joint Commission and/or Joint Commission International standards as well as technical assistance in general health care operations improvement.
2. Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.
3. If requested to perform as Team Leader, leads a team of consultants to deliver a client engagement that is comprehensive, achieves client expectations, and is successful at executing all contracted deliverables in a timely and quality manner. In this capacity articulates all interventions with the Managing Consultant and appropriate Client Services Manager at The Joint Commission and/or Joint Commission International Central Office and completes all necessary follow up activities for client.
4. Consistently prepares well-articulated and focused written consultation reports aimed toward senior health care executives. Obtains feedback from Joint Commission Resources and/or Joint Commission International clients regarding the quality of services and deliverables and actively makes improvements therein.
5. Promotes Joint Commission Resources and/or Joint Commission International products and services through public speaking engagements and representation at high profile national and/or international conferences/meetings/conventions and/or at Joint Commission Resources and/or Joint Commission International sponsored seminars and conferences as requested. Writes and/or reviews papers/chapters/case studies/articles for publication or for Joint Commission Resource and/or Joint Commission International journals or newsletters, as requested.
6. Actively participates in professional development activities, such as training, webinars, audio conferences, and other relevant education programs to stay abreast of current The Joint Commission and/or Joint Commission International policies, products, services, standards, and survey processes, as well as consultative skills as appropriate. Proactively executes on a continuous development plan through the pursuit of performance discussions, feedback, and learning opportunities for growth.
7. Participates on committees, task forces, and/or teams in the design, testing, evaluation, and redesign of Joint Commission Resources and/or Joint Commission International consulting and education products and services, business processes, and various initiatives as assigned. Actively shares innovations, creative strategies and experiences with colleagues. Develops educational materials for use in revenue generating opportunities when requested.
8. Demonstrates a high level of professionalism and integrity in all aspects of one’s work, inclusive of the timely and accurate submission of engagement deliverables, time tracking, expense reimbursement, sales justification, and other necessary operational details required for the consulting position. Models a spirit of quality and collaboration across Joint Commission Resources and/or Joint Commission International services and with all colleagues. Participates in the training and mentoring of consultants when requested.
Must be able to attend Orientation in February 2020..
-
GENERAL SUMMARY:
Provides on-site consultation, education, and technical assistance to international hospitals and health care systems to assist in improving patient care, quality, and safety. Candidates must have a strong understanding of Joint Commission Resources/Joint Commission International standards with the ability to review design drawings as they relate to standards in both a clinical and facilities/engineering capacity. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources and/or Joint Commission International services. Maintains active/current knowledge of Joint Commission Standards and survey process, as well as health care- and discipline-specific trends and content, established solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.
Comprehensive knowledge of Joint Commission Standards and survey process required. Ten or more years of experience in health care, with seven to ten years of progressively more responsible experience in senior health care management or quality/performance improvement. Maintains current and relevant knowledge of health care issues and strategies. Experience in a health care consulting role is highly desirable. Preferred candidates have performance improvement experience in settings over 250 beds and/or those with strong standards knowledge in applicable Joint Commission program. Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications. Written and verbal communication skills necessary to effectively present information and ideas in proposals, reports, and presentations. 100% travel required.
Consultant must reside in United Arab Emirates, Dubai, or Singapore
Must be able to attend Orientation in February 2020.
-
GENERAL SUMMARY
Works closely with Department of Standards and Survey Methods (DSSM) staff and other Joint Commission constituents to understand and fulfill Joint Commission standards data analysis and reporting needs. Helps to ensure the accuracy and consistency of data. Assists in preparing technical documentation of manual and automated processes. Participates as a member of internal workgroups and provides support to division staff on technical and database issues.
PRINCIPAL DUTIES AND RESPONSIBILITIES
1. Participates in project meetings to understand project goals, activities and work plans for departmental, divisional and organizational initiatives, and to assess standards data reporting needs.
2. Performs required data entry, manipulation and linking tasks requiring a high level of acuity according to specifications. Performs quality checks to ensure the accuracy and consistency of data.
3. Employs technical skills and problem solving techniques to effectively and efficiently produce reports for DSSM and the Division of Healthcare Quality Evaluation (DHQE), while demonstrating an understanding of business policies and procedures.
4. Provides required data for the Board of Commissioners, various committees, and senior management staff.
5. Assists in preparing technical documentation of manual and automated processes and assists in educating staff on data entry procedures.
6. Participates in user testing and assists in analyzing the results, including validating the accuracy and consistency of data used in standards reporting processes.
7. Participates in root cause analysis of problems and identifies, analyzes, documents, and helps facilitate the correction of defects at any point in the product cycle.
8. Participates in internal workgroups on various technical and database issues.
9. Applies skills to develop or enhance technology solutions to improve department business operations. Assists in troubleshooting technical problems.
-
Nationwide Search – Physician – Oncology with Acute care experience
Physician will work remotely anywhere in the United States
Are you a physician practicing Oncology in the acute care setting?
- The Hospital Physician Surveyor surveys health care organizations throughout the United States.
- Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems.
- Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.
- Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.
- Effectively communicates this information to health care organization leadership in a constructive and collegial style.
- Participates in other Joint Commission activities as assigned by supervisor.
-
Under the direction of the Director of Corporate Marketing, this position is responsible for planning, coordinating, implementing, and monitoring domestic and global corporate marketing activities across the enterprise’s, product and service lines. Responsible for assuring enterprise marketing materials adhere to brand guidelines. Contributes to strategic planning that increase awareness of the Joint Commission enterprise to external markets. Manages the marketing processes for Corporate Marketing project submission to ensure brand compliance and quality of execution. Manage day to day relationships of external business partners in development of campaigns and communications to internal and external stakeholders.
-
This professional will serve as the key point of contact for accredited organizations and provide superior customer service to clients in a fast paced, professional environment. This key position will be working directly with an assigned Lead Instructor/Lead Account Executive Team. This individual will be expected to acquire the skills needed to perform the principal duties and responsibilities of an Account Executive within six months. The required skills include becoming familiar with software programs, application processing, agenda planning, and survey reports analysis.
-
The Joint Commission realizes its mission through the work its employees do everyday to help health care organizations aspire to provide safer, higher quality care. We are committed to providing products and services that are relevant and to working collaboratively with our fellow employees, health care organizations and other stakeholders. We are seeking Interns to join our Information Technology department this summer.
Our internship offers you the opportunity to:
- Explore Career Opportunities - by working in the field you have chosen, you can receive an inside look at your potential career path.
- Network - meet a variety of people in your chosen profession through your internship, allowing you to form relationships you can build on in the future.
- Find Mentors - individuals to help guide you through your internship and expose you to opportunities to which you can aspire.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Monitors security system logs (i.e., Intrusion Detection System (IDS), Web Application Firewall (WAF), Office365, Firewall system logs, etc.) and reports on discovered anomalies or problems.
- Analyzes, troubleshoots, and corrects security-related problems.
- Conducts violation / vulnerability report review under the leadership of the Lead Security Analyst/ Auditor.
- Investigates IT security violations, known vulnerabilities, and data breaches.
- Participates in vulnerability assessments; conducts compliance activities in response to internal and external audits.
- Executes security incident response procedures in accordance with threat levels.
- Provides security guidance to other support teams.
- Develops security knowledge articles on relevant topics
- Should be comfortable in a fast-paced development environment that continually embraces the latest technologies and techniques.
-
GENERAL SUMMARY
Leads the global development, design, production, and integration of all materials used in Global Consulting’s client education programs for the domestic, international, CMS, and CSR consulting departments. This includes, but is not limited to, creating, designing and producing program materials (handouts, participant resource books, slide decks, and other educational media) while also project managing the work of outsourced vendors. Collaborates with internal and external stakeholders, including faculty, program managers, clients, and vendors to ensure professional, timely and accurate program material development and distribution.
Ensures client facing content is in accordance with department guidelines and continuing education accreditation standards and shared with the team via the Consultant Knowledge Center (CKC) and/or the ConComm.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Develops and edits materials for client-facing education programs within Domestic, CSR, CMS, and International consulting departments. Designs and formats materials and PowerPoint presentations in collaboration with faculty and content experts.
- Consults with and provides professional guidance to faculty regarding format and structure of presentations. Makes final decisions on formatting and presentation flow. Instructs faculty and vendors on best use of design and editorial formatting to produce professional and effective presentations and materials.
- Manages and collaborates with outsourced vendors and ensures work completed by vendors, meets JCR’s expectations of quality and is done on time and within budget.
- Collaborates and partners with lead consultants, principals, faculty, and clients to ensure timely production and delivery of client-facing education materials. Creates sense of urgency for content developers and holds them accountable to deadlines.
- Manages client deliverable timelines and communicates directly to clients, business leaders, and resource management to provide status updates and program requirements.
- Networks with various stakeholders to develop and maintain program agendas, faculty information, and schedules.
- Provides final program materials to faculty prior to program. Coordinates and tracks receipt of faculty packages.
- Ensures final materials are included in the Consultant Knowledge Center (CKC) and manages content sharing with the consulting team. Communicates addition of new materials via the ConComm, which is the weekly consultant newsletter.
- Maintains continuing education records, according to criteria set by appropriate accrediting bodies, including but not limited to ANCC, ACCME, and ACHE.
- Partners with Executive Directors to understand potential engagements in the pipeline that will need support. Collaborates with Principals, Client Service Managers (CSMs), and Account Managers to obtain updated client engagement information. Obtains information regarding required deliverables, deadlines, and program logistics (shipping, number of expected program attendees, client CE needs, etc.).
- Compiles articles and formats the weekly consultant newsletter, the ConComm.
- Leads change management and communication plans for new initiatives or process improvement projects related to consulting education programs.
- Monitors individual project costs and verifies approval for changes in budgeted expenses to cost center owners.
-
Nationwide Search - Incumbent will work remotely anywhere in the United States
Currently seeking Acute Care Registred Nurse with Leadership experience.
The RN Field Representative surveys health care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor.
-
Assumes full responsibility for Joint Commission Resource’s (JCR) Electronic Products, Development, BA, QA and technology innovation to fully support business needs. Creates innovative solutions and technology roadmap while executing business strategy and vision. Ensures that software products are developed in accordance with market demand and improves the current agile development approach to gain efficiency, quality and speed to market. Effectively inspires and leads staff including on-shore and off-shore software development, business analyst, quality assurance functions while partnering with product management, customer support, external partners and vendors.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Actively promote mutual respect, safety culture, trust and teamwork with all teams. Be the leadership role model of JCR and Electronic Products.
- Develop, coach and nurture leaders and staff to build high performing teams.
- Integrate and support E-Product offshore development and QA operation. Visit off-shore team at least once a year.
- Responsible for overall product architecture, technology, design, requirement, performance, scalability, compliance and security for existing applications and new solutions.
- Demonstrate technical leadership by continually leveraging advanced solutions and innovations to support business growth strategy.
- Keep abreast of emerging technology and industry trends and educate team.
- Manages and evolves agile product development processes, effectiveness and efficiency.
- Continuously improve product quality, speed and drive overall end user experience.
- Partner and support product stakeholders like product management, client training and technical support teams.
- In collaboration with Corporate IT ensure business continuity of our product hosting environment, system uptime and product availability to our clients. Engages with security and network teams and leads through in resolution of issues.
- Advises senior and executive management facilitating innovation and utilizing emerging technological solutions.
-
Installs, maintains and supports the integrity of the end user computing environment and the infrastructure support systems. Configuration of software and resolution of technical problems including documentation of procedures and cross training of support specialists. Will support the production environment and provide feedback on areas where process improvements can be implemented including automation of tasks and a cloud first philosophy. Plans and evaluates network and software systems that will enhance the capabilities of the team and business. Adherence to the ITIL framework. This person will be able to work on problems with little oversight. This person will server a mentor to the service desk team and support the Systems Admin II on team projects.
Principal Duties and Responsibilities
- Monitors and analyzes current network performance and provides recommendations for improvement. Will be a contributor to the monthly reporting metrics.
- Provides third level support for technical support issues. Creates knowledge base articles and cross trains service desk on usage. Provide root cause analysis of problems and implement creative solutions to prevent reoccurrences.
- Project management of small to medium technical project implementations. Including communication, stakeholder management and technical implementation. Develop timelines and budget estimates and provide status reports on the project progress.
- Assists in disaster recovery planning and testing process. Will be an active participant and a point person in the event of a disaster or major system outage.
- Assists in setup of user accounts including permissions, file rights and security information.
- Create and maintain scripts in powershell and other scripting languages
- Maintain and deploy group policy
- Asset and software inventory management including licensing.
- Application and network monitoring including metrics reporting.
- Participates in the development of new procedures and policies related to network systems.
- Completes documentation of network systems, job functions and procedures.
-
Conducts assigned clinically oriented standards and survey methods development activities associated with the identification and implementation of standards for use by healthcare organizations and other relevant entities in ongoing quality assessment and improvement activities. Provides clinical support for the design, development, and implementation of standards and survey methods. Leads and/or serves on internal work groups when appropriate. Coordinates, compiles, analyzes and communicates the results of development activities completed by advisory groups and other work groups, including field reviews and/or field engagements and testing and evaluation activities. Mentors staff in areas requiring clinical knowledge/experience and serves as clinical resource to non-clinical SSM staff. Serves as faculty/presenter for clinically focused presentations. Participates in and/or leads work groups for clinically oriented projects of moderate complexity or specific project components within larger projects as assigned.
-
Nationwide Search - Incumbent will work remotely anywhere in the United States
The Disease Specific Care, Stroke Reviewer is responsible to review the following certification programs: Acute Stroke Ready Hospitals, Primary Stroke Centers and Comprehensive Stroke Centers. The expectation is that reviewers will provide our partner organizations with educational and inspirational reviews. Joint Commission Certified Centers will provide evidence-based care to their stroke patients and continually monitor their performance.
-
Provides on-site consultation, education and technical assistance in the provision of CMS content area (including all types of Federal surveys), federal laws, regulations, guidelines, the State Operations Manual ("SOM"), surveillance protocols and standards governing the operation for health care facilities. Maintains active/current knowledge of heath care trends and content and develops solutions to assist health care organizations to understand and comply with federal regulations and processes regarding the Medicare certification program and Federal survey methodology. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations. Works with Joint Commission Resources ("JCR") Central Office staff to generate leads, develop proposals, and pursue consultation and custom education engagements.