The Joint Commission

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Job Locations US-IL-Oak Brook
GENERAL SUMMARY: The Software Development Analyst works on all phases of a software project including analysis, detailed design, prototyping, coding, quality assurance and testing. Works closely with Product Managers, Business Analysts, technical colleagues and leadership team todesign, create, test, document, maintain, and demonstrate effective, efficient and high-quality code to turn product visions and requirements into product software. This role contributes primarily to the design, development, testing, and ongoing support phases of the product life cycle. Developers must demonstrate technical proficiency with a variety of programming languages and tools used within the organization and keep abreast of advances in the software engineering field. The ability to operate independently with general supervision or mentoring guidance in a highly collaborative team setting is essential.
Job ID
2021-4551
Job Locations US-IL-Oak Brook
GENERAL SUMMARY:  The Senior Software Development Analyst works on all phases of a software project including analysis, detailed design, prototyping, coding, quality assurance and testing. Works closely with Product Managers, Business Analysts, technical colleagues and leadership team to gather and document business and system requirements and is responsible for contributing to the design, development, testing, and ongoing support phases of the life cycle. Researches, evaluates, and recommends technical approaches for both domestic and international product application software projects. Provides expertise regarding integration of applications and data.
Job ID
2021-4545
Job Locations US-DC
GENERAL SUMMARY The person in this position has the dual responsibility for maintaining the operations of The Joint Commission’s Washington DC office and providing administrative assistance to a small staff of senior health care professionals.  Duties for this position are diverse and require significant flexibility to accommodate the demands that are frequently determined by the dynamic activities that affect the office, such as issues relating to Capitol Hill, the Executive Branch, and other external parties. This position requires excellent organizational capabilities and effective communication, information acquisition and word processor/database skills. The person must ensure timely completion of an array of office management duties, such as budgeting, accounts payable, word processing, meeting logistics, preparation of correspondence, file maintenance, appointment scheduling, supply ordering, equipment maintenance and telephone communication.  The person must be able to understand how to keep a small office functioning smoothly, including working with the home office Information technology unit and other executive assistants. The person also assists with the handling of confidential materials, matters of office security, and completes special projects as assigned.  
Job ID
2021-4529
Job Locations US-IL-Oak Brook
Surveys healthcare pharmacy programs across the United States.  Applies systems analysis skills and inductive reasoning skills to determines  healthcare organizations' degree of compliance with applicable standards and functionality of care delivery systems.  Engages healthcare organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.  Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.  Effectively communicates this information to healthcare organization leadership in a constructive and collegial style.  Participates in other Joint Commission activities as assigned by supervisor.
Job ID
2021-4522
Job Locations US-IL-Oakbrook Terrace
GENERAL SUMMARY:   This position is responsible for the management of multiple complex projects which meet major divisional and interdivisional priorities. The Project Manager will work closely with the Project Director and Director to implement projects aimed at improving the quality and efficiency of DHQE’s key processes and services.   
Job ID
2021-4495
Job Locations US-IL-Oakbrook Terrace
Field Representatives, with minimal immediate direction or supervision, survey and/or review health care organizations throughout the United States.  Field Representatives apply sophisticated analysis skills and inductive reasoning skills to determine a health care organization's degree of compliance with applicable standards and functionality of care delivery systems.  Field Representatives must have the credentials, presence and expertise to earn the respect of the health care organizations' professional staff and leadership.  They must be able to employ advanced and sometimes nuanced communication skills to engage health care organization staff in interactive dialogues on a broad array of health care issues in order to assess compliance and to identify opportunities for improving compliance.  Field Representatives must have superior written communication skills to prepare detailed, accurate management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.  Field Representatives must be able to professionally and effectively communicate survey results to health care organization leadership in a constructive and collegial style.  The Field Representatives are also required to participate in other Joint Commission activities as assigned.
Job ID
2021-4485
Job Locations US-IL-Oakbrook Terrace
GENERAL SUMMARY  Directs projects related to the development of accreditation and certification standards and survey methods. Provides Home Care & Hospice clinical guidance and support for non-clinical staff within the department, division and the Enterprise.  Serves as faculty for surveyor and other education programs. Represents the Joint Commission at speaking engagements and as a liaison to various professional organizations.
Job ID
2021-4483
GENERAL SUMMARY  Under the direction of the department leadership, accomplishes goals and plans that relate to the mission of the Division of Healthcare Quality Evaluation.   Directs the ongoing activities related to performance measurement development and engagement activities.   Coordinates specific, designated performance measure development activities to enhance The Joint Commission's ability and leadership in assessing and improving the quality of health care.  Participates in mentoring staff in activities promoting the integration of performance measure data use and engagement with customers (including: Accreditation and Certification Operations and Healthcare Organizations).  Represents The Joint Commission at speaking engagements and as a liaison to various professional organizations. 
Job ID
2021-4470
Job Locations US-IL-Oakbrook Terrace
GENERAL SUMMARY Assist the Director of Business Development in managing the strategic development, growth and retention, and day-to-day operations of the activities related to business development for the Center for Transforming Healthcare’s (CTH) high reliability products and services.  Responsible for increasing Center awareness, sales, and account management.  Serve as key contact for healthcare organizations pursuing their high reliability journey. Identify new customers and assist in the decision process to pursue high reliability partnerships, products and services.  Serve as a lead business manager and administrator for the CTH contact management/customer relationship management database as assigned. 
Job ID
2021-4456
Job Locations US-Oak Brook
GENERAL SUMMARY The Field Director is the lead role in managing and developing US consultants for the provision of on-site consultation, education, and technical assistance to healthcare organizations. Provides direction and leadership to consultants through direct day-to-day management. Guides the performance and the professional development of these consultants, and in doing so, leads the quality, delivery and overall growth of domestic consulting services.  Responsible for the evaluation of consultant performance as it relates to the entire client experience and the development and implementation of business strategies.  Maintains active/current knowledge of health care- and discipline-specific trends and content, established solutions for the improvement of patient care, and all relevant JCR subject matter, methodologies, and product lines.
Job ID
2021-4439

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