GENERAL SUMMARY Provides on-site consultation, education, and technical assistance to U.S. and international healthcare organizations to assist organizations in improving patient care. May be requested to serve as surveyor for international accreditation surveys.  Works with JCR Central Office staff to generate leads, develop proposals, and pursue consultation and custom education engagements.   

GENERAL SUMMARY Nationwide Search - Incumbent can reside anywhere in the United States   The Disease Specific Care, Stroke Reviewer is responsible to review the following certification programs: Acute Stroke Ready Hospitals, Primary Stroke Centers and Comprehensive Stroke Centers. The expectation is that reviewers will provide our partner organizations with educational and inspirational reviews. Joint Commission Certified Centers will provide evidence-based care to their stroke patients and continually monitor their performance.

The position serves as a primary liaison between Joint Commission International Accreditation (JCIA) and Information Technology (IT) on the design, testing and implementation of key applications that support critical business processes. This position is responsible for the management of multiple complex projects which meet major divisional priorities.  Manages the data collection, analysis, and reporting of information to measure key processes within the division.  Additionally, this position collaborates with business stakeholders to develop or modify internal processes, as well contribute to the establishment of, and compliance with, department and enterprise policies and procedures.   INDMP

Lead and direct projects related to the development of Joint Commission International (JCI) accreditation and certification standards and survey process.  Provides direction and leadership to technical advisory panels and committees participating in the development of JCI accreditation and certification standards, and the accompanying survey process guides. Manages the process for interpretation of standards for all JCI programs.   Represents JCI in relationships with international accreditation bodies and government agencies such as Ministries of Health, WHO, ISQua, and alike. Serves as a technical and content resource to staff, JCI leadership, and advisory groups as it relates to JCI accreditation and certification standards.   This is a hybrid position.  Will require work in the Oakbrook Terrace location.

The Joint Commission Resources Vice President, Business Development & Marketing, is responsibility for developing and leading the US domestic region’s business development vision, strategy, plans, and processes that will drive sales, increase revenue, retain current customer base, and accomplish financial objectives.  This role also has leadership responsibility for US marketing in support of business development and state & payor relations.  Reports directly to the enterprise Chief Operating Officer.  This position is part of the enterprise officer team. This position collaborates and works closely with our product development division (Innovation Hub) in the development and launch of new products and services, to support strategic growth plans. 

Assists the DC Office leadership to advance The Joint Commission’s government relations agenda by; 1) analyzing and evaluating the effects of law, regulation, and federal guidance on Joint Commission requirements and its programs; 2) conducting research to support policy positions; 3) helping to ensure that public policymakers understand and appreciate The Joint Commission’s contribution to national quality and safe care; 4) identifying opportunities to add new, or improve upon existing, partnerships with federal agencies and relevant stakeholders; 5) helping to implement the Joint Commission’s advocacy agenda.

GENERAL SUMMARY: The Life Safety Code Surveyor, with minimal immediate direction or supervision, reviews assigned functions in Life Safety, Environment of Care, and Emergency Management throughout the United States.   Life Safety Code Surveyors apply sophisticated analysis skills and inductive reasoning skills to assess health care organizations' compliance and to identify opportunities for improving compliance with applicable Joint Commission standards, policies, and protocols.

The Joint Commission Resources Vice President, Joint Commission International is a new position in support of a new enterprise growth strategy with responsibility to lead and grow our business outside of the US reporting to the enterprise Chief Operating Officer.  Currently, our international region consists of two product lines, Joint Commission International Accreditation and Joint Commission International and they operate in 76 number of countries servicing over 1,000 customers with over 200 full-time equivalent employees and independent contractors located all over the world. This position will have overall Profit and Loss accountability for the International Region with leadership responsibility for business development, international consulting, and international accreditation.  The VP, Joint Commission International will also work closely with our Innovation Hub to develop and launch new products and services in alignment with strategic growth plans.  One of the first priorities will be to evaluate and rationalize the current international business and develop a scalable growth strategy including investment needs and estimated returns.

  Seeking international candidates with Physician and Healthcare Leadership experience for the International Physician Consultant position.  Candidates can be located anywhere but prefer candidates from Europe, Singapore, UAE, and Saudi Arabia.     We are currently hiring for our next orientation class to take place in January 2024..    This position will work as an Intermittent Contractor as a Physician Consultant  (Must be available to work 4 calendar weeks per year (available 6-8 consecutive days at a time)  GENERAL SUMMARY   Provides on-site consultation, education, and technical assistance to international health care facilities and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources and/or Joint Commission International services. Maintains active/current knowledge of Joint Commission Standards/Joint Commission International Standards and survey process, health care and discipline-specific trends and content, as well as established solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.    Comprehensive knowledge of Joint Commission Standards/Joint Commission International Standards and survey process required. Ten or more years of experience in health care, with seven to ten years of progressively more responsible experience in senior health care management or quality/performance improvement. Maintains current and relevant knowledge of health care issues and strategies. Prior experience in a health care consulting role is highly desirable. Preferred candidates have performance improvement experience. Strong standards knowledge in applicable Joint Commission programs is essential. Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications. Written and verbal communication skills necessary to effectively present information and ideas in proposals, reports, and presentations. 100% travel required.   PRINCIPAL DUTIES AND RESPONSIBILITIES   - Provides exceptional on- and off-site consultation and education to domestic/international health care organizations or other clients, emphasizing practical approaches in the application of The Joint Commission and/or Joint Commission International standards as well as technical assistance in general health care quality and patient safety improvement.   - Consistently prepares well-articulated and focused written consultation reports aimed toward senior health care executives. Obtains feedback from Joint Commission Resources and/or Joint Commission International clients regarding the quality of services and deliverables and actively makes improvements therein.   - Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.    - If requested to perform as Team Leader, leads a team of consultants to deliver a client engagement that is comprehensive, achieves client expectations, and is successful at executing all contracted deliverables in a timely and quality manner. In this capacity, articulates all interventions with the Managing Consultant and appropriate Client Services Manager at The Joint Commission and/or Joint Commission International Central Office and completes all necessary follow up activities for client.    - Promotes Joint Commission Resources and/or Joint Commission International products and services through public speaking engagements and representation at high profile national and/or international conferences/meetings/conventions and/or at Joint Commission Resources and/or Joint Commission International sponsored seminars and conferences as requested. As applicable, may serve as the key contact for a state hospital association related to contract deliverables and/or coordinate educational workshops. Writes and/or reviews papers/chapters/case studies/articles for publication or for Joint Commission Resource and/or Joint Commission International journals or newsletters, as requested.   - Actively participates in professional development activities, such as training, webinars, audio conferences, and other relevant education programs to stay abreast of current The Joint Commission and/or Joint Commission International policies, products, services, standards, and survey processes, as well as consultative skills as appropriate. Proactively executes on a continuous development plan through the pursuit of performance discussions, feedback, and learning opportunities for growth.    - Participates on committees, task forces, and/or teams in the design, testing, evaluation, and redesign of Joint Commission Resources and/or Joint Commission International consulting and education products and services, business processes, and various initiatives as assigned. Actively shares innovations, creative strategies and experiences with colleagues.  Develops educational materials for use in revenue generating opportunities when requested.   - Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.    - Demonstrates a high level of professionalism and integrity in all aspects of one’s work, inclusive of the timely and accurate submission of engagement deliverables, time tracking, expense reimbursement, sales justification, and other necessary operational details required for the consulting position. Models a spirit of quality and collaboration across Joint Commission Resources and/or Joint Commission International services and with all colleagues.  Participates in the training and mentoring of consultants when requested.  Must be able to attend Orientation in February 2020..

GENERAL SUMMARY   Seeking international candidates with Nursing and Leadership experience for the International Nurse Consultant position.  Candidates can be located anywhere but prefer candidates from Europe, Singapore, UAE, and Saudi Arabia.     We are currently hiring for our next orientation class to take place in January or February 2024.   This position will work as an Intermittent Contractor as a Nurse Consultant.  Must be available to work four calendar weeks per year (minimum 4 assignments per year)    Provides on-site consultation, education, and technical assistance to international health care facilities and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources and/or Joint Commission International services. Maintains active/current knowledge of Joint Commission Standards/Joint Commission International Standards and survey process, health care and discipline-specific trends and content, as well as established solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.    Comprehensive knowledge of Joint Commission Standards/Joint Commission International Standards and survey process required. Ten or more years of experience in health care, with seven to ten years of progressively more responsible experience in senior health care management or quality/performance improvement. Maintains current and relevant knowledge of health care issues and strategies. Prior experience in a health care consulting role is highly desirable. Preferred candidates have performance improvement experience. Strong standards knowledge in applicable Joint Commission programs is essential. Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications. Written and verbal communication skills necessary to effectively present information and ideas in proposals, reports, and presentations. 100% travel required.         

Coordinates the enterprise annual budget, forecasting, strategic and operational activities. Has a thorough knowledge of the key corporate priorities and organizational and strategic operations. Prepares financial analyses and assists business owners with preparation of business plans for corporate initiatives to determine financial risk and profitability that is utilized by senior management in decision making. Performs security administration inAdaptive Planning. Will be a key contributor within the Financial Analysis and Reporting team, producing relevant and actionable management reporting and analytics. The Budget Analyst will be responsible for assisting inaccurate financial reporting and ad-hoc analysis. This role will partner very closely with all members of the Management team and more broadly throughout the organization on matters relating to the delivery of financial and operational performance that will enable the company to achieve its strategic objectives.     #LI-HYBRID #LI-DK1

Nationwide Search - Incumbent can be located anywhere in the United States The Ambulatory Care Surveyor- MD Radiologist surveys ambulatory organizations throughout the United States within the full scope of the Joint Commission’s Ambulatory Programs. Additionally, this position brings particular expertise to customers providing imaging services in general and those seeking Advanced Diagnostic Imaging Certification in particular. Applies systems analysis skills and inductive reasoning skills to determine ambulatory and imaging centers' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style that leads to a meaningful and inspirational customer experience. Participates in other Joint Commission activities as assigned by supervisor.

Nationwide Search – Physician Surveyor can be located anywhere in the United States.   Candidates interested in part time positions must be available to work two weeks per month (.48 FTE) or three weeks per month (.70 FTE), or 4 weeks per month (1.0 FTE) All positions require 100% nationwide travel.    Benefits: Full-time and Part-time status will be eligible for full benefits: Medical, Dental, Vision, PTO and Retirement       The Surveyor Hospital MD surveys health care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor.

Nationwide Search - Selected candidate can be located anywhere in the United States.   We are seeking experienced Director of Healthcare Facilities Management or similar for our Life Safety Code surveyor opportunities. Life Safety Code Surveyors review assigned functions in Environment of Care throughout the United States. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards, specifically NFPA101 Life Safety Code.

  Nationwide Search– Selected candidate can be located anywhere in the United States.     Under general supervision of the Field Director, reviews assigned functions in Pathology and Clinical Laboratory Program throughout the United States and in some foreign countries. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards. - Conducts a thorough and credible evaluation of assigned services that meet laboratory accreditation criteria. Plans, reviews and apportions review time so that all review requirements are addressed thoroughly. Reviews and evaluates pre-survey information; researches, collects, organizes, and interprets information from multiple sources. Interviews physicians and staff to determine level of compliance with standards. Analyzes documents, such as performance data, and use of clinical practice guidelines, to assess the level of compliance with Joint Commission standards, evidence of performance improvement, and quality of care. - Using established review protocols: - Analyzes written self-descriptive program information. - Participates in and/or conducts all required conferences and interviews; analyzes all data submitted by the organization. - Documents all recommendations, providing adequate indication of non-compliance. - Submits review findings in a complete and accurate manner to the Clinical Laboratory Scientist Surveyor. - Interprets and explains the intent of the standards to the organization’s personnel. Consults with the organization during review concerning non-compliance, opportunities for improvement, and remedial action required. Recommends publications and other resources that clarify standards and/or demonstrates compliance with standards.