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GENERAL SUMMARY
Assist the Executive Director in managing the strategic development, growth and retention, and day-to-day operations of the activities related to the Disease-Specific Care (DSC) Certification program. Identify and assist new and existing customers in the decision process to pursue DSC certification in an assigned individual territory.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Focus sales efforts on Health Systems by pro-actively identifying potential targets, conducting business research, meaningfully engaging key leadership contacts in the sales process.
- Actively contributes to the successful achievement of SBU performance objectives through effective SBU team involvement and proactive communication and collaboration.
- Achieve quarterly and annual sales revenue targets.
- Initiates contact and follow-up with organizations pursuing certification utilizing CRM.
- Maintains/manages assigned leads and prospects within the Department’s contact management/sales database. Ability to develop, analyze and respond to data reports within the contact management/sales database.
- Identify opportunities, write proposals, coordinate, prepare and deliver Webinars, Workshops, National and State presentations and events.
- Arranges, plans, and conducts external customer development meetings.
- Collaboratively works with other Joint Commission departments and staff to respond to customer inquiries and needs.
- Represents, within the Joint Commission, the views of the field segments that make up the assigned certification programs.
- Promote portfolio of certification and serve as program representative at conventions, national meetings, and other external activities.
- Collects input and identify trends from the field segments that relate to the assigned accreditation or certification programs.
- Participates in the identification, design, and development of Joint Commission products and services.
- Leads and/or participates in Strategic Business Unit and other internal work groups as assigned.
- Participates in the development and testing of accreditation and certification products, including education programs, publications, consultation, standards and survey process development, and any other products that support the accreditation and certification programs.
- Works cooperatively with state and federal relations staff to maintain existing deemed status relationships and pursue new deeming relationships.
- Work collaboratively with payer relations staff to develop, sustain and further relationships with targeted payers.
- Other responsibilities as assigned.
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Participate in a variety of projects that support and enhance Human Resources services and products offered to enterprise business partners. Projects may include identifying new vendors for HR services and researching best practices that lead to improved policies, procedures and practices. This flexible part time (10-20 hours per week) opportunity will offer exposure and interaction to a variety of functions and staff within the Human Resources department.
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Under the direction of the Director of Domestic Segment Marketing, coordinate and implement the marketing tactics to drive measurable transactional revenue and Marketing Qualified leads (MQLs) for specific Enterprise products and services. Prepare research and analysis to inform successful marketing campaigns. Assist marketing segment leads in the development of externally facing customer content.
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Our growing, globally-recognized healthcare company would like to bring on a Marketing Intern for this summer within the Domestic Marketing team. The successful candidate will be enrolled full-time in a major university or college and studying marketing or communications. We’re looking for a driven, ambitious individual who wants to create a career in marketing with a focus on digital marketing (email marketing, social media) and content creation. We’re offering a flexible schedule (3 in-office days per week). We will provide training, guidance and support, as well as the opportunity to experience the healthcare industry from a new and different perspective while gaining valuable work experience.
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Provides interpretation of all Joint Commission standards with special emphasis on standards issues related to behavioral health and inpatient psychiatric service line managment, for surveyors, healthcare organizations and other individuals within and outside The Joint Commission. Reviews survey reports to ensure accurate placement of findings. Reviews clarification information presented by accredited organizations. Develops memos and recommends accreditation decisions. Presents cases to the Accreditation Committee supporting the recommended accreditation decision.
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Provides interpretation of all Joint Commission standards with special emphasis on standards issues related to hospital accrediation and ambulatory health care programs for surveyors, healthcare organizations and other individuals within and outside The Joint Commission. Reviews survey reports to ensure accurate placement of findings. Reviews clarification information presented by accredited organizations. Develops memos and recommends accreditation decisions. Presents cases to the Accreditation Committee supporting the recommended accreditation decision.
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The intern will assist Associate Director of Domestic Consulting with implementation of domestic strategic plan.
- Document key project initiatives
- Assist with data analysis
- Reformat and create slide decks for project milestones
- Looking for commitment of 30 hours per week as this is a paid internship at $15.00/hour
- Hours are 8am - 4pm and days can be discussed during interview
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General Summary:
In this position the Black Belt or Black Belt II, will travel locally up to 10%.
This position supports the Joint Commission’s activities associated with establishing and sustaining a robust process improvement (RPI) culture. The Black Belt (BB) will lead strategic projects for the Joint Commission Enterprise and mentor Belts. The BB will learn and then enable others in adapting Lean Six Sigma, change management, and other performance improvement methodologies to drive results. The BB will support the Robust Process Improvement leadership team in the development and implementation of a quality improvement-training program for Joint Commission employees, which includes training Belts and others in problem solving. The BB provides expert advice to process improvement teams regarding team dynamics, change management, process re-design strategies, performance improvement toolsets (especially those of Lean Six Sigma), and technical expertise, such as statistical process control and flow, pull and data analysis. The BB will coach internal process improvement teams and provide guidance to process teams in the external health care community on an as-needed basis, as a part of the Joint Commission’s strategy to employ Lean Six Sigma tools to improve the quality and safety of patient care. The BB will present for RPI presentations and assist in RPI publications. The BB will also be a faculty for internal RPI training courses and external training efforts on an as-needed basis.
Principal Duties and Responsibilities:
- Leads major projects to success.
- Coaches and mentors Belts and managers in setting strategy for Lean Six Sigma implementation.
- Coaches/consults with senior management to ensure that the proper infrastructure for the successful deployment and support of the robust process improvement culture is in place.
- Deploys an integrated performance improvement toolset that best meets the needs of The Joint Commission Enterprise.
- Works with senior leaders to determine the processes to be improved using the Lean Six Sigma toolkit (DMAIC, DFSS, Lean, change management).
- Serves as a process change agent, working with senior management to drive the robust process improvement strategy.
- Implements enterprise training on the Joint Commission’s integrated performance improvement toolset (Lean Six Sigma methodologies), ensuring that training is customized for the different employee roles.
- Trains and coaches Black Belt and Green Belt candidates in DMAIC, Lean, DFSS, (including Work Outs and Kaizen).
- Mentors and coaches fellow Black Belts and Green Belts (and other team leaders) in the use of Lean Six Sigma tools and methodologies (matching the toolset to the needs of the project) to ensure timely completion of projects with successful results.
- Provides key Lean Six Sigma data, metrics, and presentation for reporting, operations reviews, and enterprise communications.
- Designs and monitor on-going measures to ensure sustained process improvements.
- Translates best practices across the enterprise.
- Provides assistance, including material and content development, with internal communication efforts regarding the RPI Department and the Joint Commission’s broader RPI initiatives.
- Provides guidance to process teams in the external health care community on an as needed basis
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The Compensation Analyst II position will assist with the administration of TJC and JCR Compensation programs. This position will respond to inquiries, resolve problem situations regarding various compensation requests, policies and procedures; provides advice to employees, supervisors and directors regarding compensation related matters. Prepares compensation analysis and information for Payroll and HR Team. Provides compensation guidance to employees and managers at all levels of the organization. Participates in market pricing and the salary planning and survey process. Maintains related files and reports. Responds to requests for confidential information and answers questions about compensation policy and procedures.
DUTIES AND RESPONSIBILITIES
- Provide guidance to the business and develop creative solutions on a variety of compensation issues including the setting of appropriate grade levels and base pay, etc. as needed. Review proposed salary adjustments with respect to market analysis and established guidelines.
- Conduct ad-hoc market analysis, job evaluation, and provide analysis and reports as requested by the business for organization review, promotional or salary adjustment recommendations based upon internal and external equity review.
- Completes annual salary survey submissions, conduct custom surveys and prevailing wage reports as needed.
- Conduct annual market benchmarking data collection, review and analysis in preparation for the salary planning process and structural review with corporate.
- Assist internal clients with respect to the annual salary planning process, ongoing compensation needs including day-to-day policy and process questions and new hire/transfer/promotion review.
- Ensure compensation data accuracy and compliance with FLSA and other state and federal laws and regulations.
- Provides administrative support on compensation projects
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2019 Video Production Intern Job Description
Joint Commission Resources is seeking an intern to join our education team, producing, directing and editing video content that supports the company’s brand position and commitment to making sure everyone receives safe and effective care. We are looking for a creative and flexible mind that can work collaboratively with our team and bring new ideas to the table. The intern will have the opportunity to contribute to strategies as well as influence the creative direction of production. This is a paid, mid-level internship.
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Under the direction of the Director of Corporate Marketing, this position is responsible for planning, coordinating, implementing, and monitoring domestic and global corporate marketing activities across the enterprise’s, product and service lines. Responsible for assuring enterprise marketing materials adhere to brand guidelines. Contributes to strategic planning that increase awareness of the Joint Commission enterprise to external markets. Manages the marketing processes for Corporate Marketing project submission to ensure brand compliance and quality of execution. Manage day to day relationships of external business partners in development of campaigns and communications to internal and external stakeholders.
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Designs, creates and maintains efficient and quality code, tests, implements and documents software application systems and processes. Demonstrates an ability to translate requests from the business community into custom designed computer systems. Demonstrates technical proficiency in the use of a variety of programming languages and software packages used by TJC. Ability to work independently and with teams under general supervision according to established procedures and policies.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Participates & understands the IT full project SDLC. Responsible for completing components of the IT Agile methodology and small project methodology.
- Involved in all phases and is responsible for designing, coding, testing, implementing and supporting applications on time. Develops and executes test plans for new and/or existing applications with limited guidance.
- Participate in project planning by forecasting estimates for completion of assignments. Ensures all deadlines and commitments are met by keeping management informed of the status related to tasks, issues, and deadlines.
- Exhibits strong problem solving skills. Uses experience to analyze problems and listens for feedback to identify and assess potential issues to improve applications in a timely manner.
- Listens and interprets business user requirements and/or requests. Works with IT teams to understand and develop detailed project specifications. Presents ideas and approaches to the development team.
- Understanding of full TJC business processes and IT systems. Responsible for developing and maintaining detailed knowledge about assigned applications or applications within a sub-system.
- Treat team members fairly and builds relationships within and across departments.
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The User Experience Analyst partners with Business Analysts, Product Managers, Software Developers and customers in the design, development and enhancement of commercial software products. The position will be responsible for translating high level software requirements into interaction flows and artifacts and for the creation of a smooth and intuitive user-experience. This role will also complement the primary UX role with secondary skillset of business analysis for defining and documenting requirements and research. Leads and/or participates in critical phases of product development life-cycle and is responsible for design, testing and communication with internal and external stakeholders.
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The Project Director manages quantitative research projects to support Department of Research initiatives. The individual in this position will conduct correlational and quasi-experimental research studies, often taking advantage of secondary data sets. Additional research projects may include development, administration and analysis of surveys/questionnaires. Research will utilize internal and external data sources, and the Project Director will draft technical sections of proposals and reports, compile and analyze the results of research, produce and interpret tables and graphs, and will be expected to creatively present and explain the results of data analyses – often to non-technical audiences.
- Manage quantitative research projects and direct database-related research methodologies including data modeling, application/system integration, reporting and data visualization.
- Contribute to the development of designs, methodologies, analytical plans, and data collection instruments for assigned projects. Write approaches and strategies for the analysis of quality measurement and research data that can be clearly understood by both expert and non-expert audiences.
- Direct the analysis of quantitative datasets, including cleaning and merging, creating variables, descriptive analysis, and multivariate regression and other analysis models.
- Produce and interpret tables, graphs and other creative ways to present and explain the results of research.
- Examine and verify the work completed by internal staff and external contractors (when appropriate) including: evaluating data collection tools and verifying the implementation of statistical programs; evaluating database quality and the accuracy of analyses, reports and interpretation of results; resolving discrepancies between expected and actual results; and providing technical or statistical support to internal or contracted staff.
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Nationwide Search – Physician – Oncology with Acute care experience
Physician will work remotely anywhere in the United States
Are you a physician practicing Oncology in the acute care setting?
- The Hospital Physician Surveyor surveys health care organizations throughout the United States.
- Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems.
- Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.
- Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points.
- Effectively communicates this information to health care organization leadership in a constructive and collegial style.
- Participates in other Joint Commission activities as assigned by supervisor.
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The Hospital MD – Psychiatrist Field Representative surveys health care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor.
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Manages assigned projects related to the research needed in the development and evaluation of accreditation and certification standards and survey methods. Conducts scientific literature searches and reviews. Develops surveys and analyses the survey data. Serves on internal work groups within the department and/or across the organization. The Research Associate position requires the candidate to wear multiple hats and play multiple roles in a team oriented environment, and can include technical development, research, synthesis of data (qualitative and quantitative) as well as writer/scribe.
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Nationwide Search – Physician
- The Hospital Physician Surveyor surveys health care organizations throughout the United States.
- Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems.
- Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance.
- Prepares management reports that clearly link individual standards deficiencies with potentialsystems vulnerabilities and related organization risk points.
- Effectively communicates this information to health care organization leadership in a constructive and collegial style.
- Participates in other Joint Commission activities as assigned by supervisor.
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The Surveyor Hospital MD surveys health care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor.
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Nationwide Search - Incumbent will work remotely anywhere in the United States
Life Safety Code Surveyors review assigned functions in Environment of Care throughout the United States.
Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols.
Determines the degree of compliance with applicable standards, specifically NFPA101 Life Safety Code.