Primary customer liaison between prospective and accredited/certified organizations at The Joint Commission. Manage assigned customer accounts throughout the duration of the Accreditation/Certification cycle and all ancillary related activities.   Manage and assess the customers’ preparedness for surveys, coordinate survey planning, executing post survey analysis, and follow-up communications.  Provide coaching and education to the customers related to the Accreditation/Certification process, workflows, enhancements/changes to the survey process and regulatory changes. Work under the guidance of the Lead Account Executive on an ongoing basis to ensure...

GENERAL SUMMARY Provides on-site consultation, education, and technical assistance to domestic hospitals and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources (JCR) Central Office staff (based in Oak Brook, IL) and colleagues in support of organizational needs. Maintains active/current knowledge of Joint Commission Standards, CMS CoPs and CfCs, health care- and discipline-specific trends and content, and established and trending solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines....

GENERAL SUMMARY  Provides on-site consultation, education, and technical assistance to domestic hospitals and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources services.  Maintains active/current knowledge of...

Primary customer liaison between prospective and accredited/certified organizations at The Joint Commission. Manage assigned customer accounts throughout the duration of the Accreditation/Certification cycle and all ancillary related activities.   Manage and assess the customers’ preparedness for surveys, coordinate survey planning, executing post survey analysis, and follow-up communications.  Provide coaching and education to the customers related to the Accreditation/Certification process, workflows, enhancements/changes to the survey process and regulatory changes. Work under the guidance of the Lead Account Executive on an ongoing basis to ensure...

The HR Coordinator provides critical administrative, operational, and project support across the Human Resources function. This role serves as a central point of coordination for enterprise-wide HR communications, recognition programs, org chart management, and a variety of employee-facing HR processes. The coordinator partners closely with HR leadership, Executive Assistants, Talent teams, and key stakeholders to ensure HR activities, events, and communications are accurate, timely, and well organized.

With supervision, edits content, including accreditation and certification manuals as well as healthcare quality and patient safety information in various print and digital publications. Ensures that content is appropriately written, edited, reviewed, and approved, and that content is accurate, is published in a timely manner, and meets customer expectations and needs. Supports senior editorial staff with their projects as directed, including copyediting, proofreading, and inputting and checking changes in production

Nationwide Search - Selected candidate can be located anywhere in the United States.   We are seeking experienced Director of Healthcare Facilities Management or similar for our Life Safety Code surveyor opportunities.

The Healthcare Government Relations and Public Policy intern works primarily with Joint Commission’s Government Relations office in Washington, DC. The intern will assist government relations staff with specific projects related to federal healthcare policies, healthcare legislation, and Joint Commission priorities (with some exposure to state-focused work). Interns will work out of Joint Commission’s Washington D.C. office and attend in-person events in the area.  

The BI Developer is responsible for designing, developing, and maintaining enterprise‑grade Business Intelligence solutions using Power BI, DAX, SQL, and semantic models. This role works closely with business stakeholders, data engineers, and analysts to translate requirements into scalable data models and intuitive, high-performing dashboards. The ideal candidate has strong technical skills, a solid understanding of data modeling best practices, and the ability to deliver insights that support strategic decision‑making.

The Data Engineer is responsible for designing, developing, and optimizing enterprise data pipelines and data platforms. This role focuses on building scalable, efficient, and secure data solutions using modern cloud technologies. The engineer collaborates with analytics, BI, and business teams to transform requirements into reliable data assets that support reporting, analytics, and operational needs.

The Project Manager, IT Project Management Office (PMO) is a 12 month contract role responsible for managing multiple, complex enterprise-wide technology transformation projects across the Joint Commission Enterprise, namely Enterprise Resource Planning (ERP – Workday) and Customer Relationship Management (CRM – Salesforce) implementations.   This role provides end-to-end oversight of...

Provides information on the intent, applicability, and survey of standards in response to inquiries from internal and external customers within specified turnaround times to provide excellent accreditation/certification support.  Provides support in the accreditation review process, as well as participates as a consultant in the development and revision of standards and survey process.  Serves as faculty for surveyors and other education programs and represents Joint Commission as liaison to various professional organizations.  Serves as a resource to the Life Safety Code Specialists and provides additional support to accredited organizations and consultants.  Is an...

Nationwide Search– Selected candidate can be located anywhere in the United States.    Currently seeking Acute Care Registered Nurse with Leadership experience in quality, accreditation and/or regulations.  Experience working in a Pediatric hospital/Health Care facility and/or Childrens Specialized Services...

Joint Commission is a global driver of quality improvement and patient safety in health care, primarily via its role as a nonprofit accrediting and certification organization for healthcare organizations in the US and worldwide. Recently, the organization established a Research Center to study the impact of accreditation and certification on healthcare outcomes — translating evidence into actionable insights. The Research Center conducts both retrospective and prospective analyses to understand how accreditation and certification influence outcomes such as patient safety, mortality, and organizational change.   The Joint Commission Research Center seeks a highly skilled and...

The Senior Writer and Regulatory Specialist provides professional editing and writing services for standards development projects and regulatory correspondence for deemed programs. The Senior Writer and Regulatory Specialist is also responsible for monitoring and communicating relevant regulatory updates, and for researching relevant regulation as part of workgroup efforts.

The Director of International Strategic Initiatives  will lead efforts to secure strategic and financial resources and partnerships to mobilize resources to enable our global business operations.   Key operational responsibilities in this role will be to position Patient Safety Pathways, a Joint Commission International program launched in 2025 as a unique solution for strengthening patient safety systems, identify and pursue...

The Field Director for accreditation and certification operations is responsible for oversight and day to day operations of  Joint Commission (JC) survey and review process, surveyors, and reviewers (field representatives).   The role is critical to the Joint Commission’s strategy for inspiring safer, higher quality, and more equitable care across the healthcare industry and improvement across all Joint Commission accredited and certified organizations. Oversight responsibilities include consistent execution of the Accreditation and Certification Operations (ACO) and Joint Commission strategic agenda. Field directors have responsibility for day-to-day survey and...

GENERAL SUMMARY Nationwide Search-Incumbent can reside anywhere in the United States Position – Disease Specific Care Rehab Field representative.   The Disease Specific Care Field Representative applies sophisticated analysis skills and inductive reasoning skills to determine a health care organization's degree of compliance with applicable program standards. They must be able to employ...

  A Leadership Role for a Builder and Culture‑Shaper The Senior Director of Marketing is more than a strategist — they are a catalyst. In this role, you will help build a marketing organization defined by energy, genuine curiosity, collaboration, and a deep passion for improving healthcare quality. You will play a central role in shaping both our brand and our culture, helping create a team and environment powered by enthusiasm, shared purpose, and the belief that our work truly matters.   We are looking for someone who brings optimism, intellectual curiosity, and excitement about...

The BI Data Analyst performs analysis of structured and unstructured datasets to develop metrics, reports, and visualizations of trends and patterns. Works with technology organization and business end-users to understand data and analysis needs and develops technical requirements.  Partners with development and data management roles to identify and capture data required from internal and external sources. Creates and maintains data models for ongoing and ad hoc review and analysis of data. Uses data...