The Analyst is responsible for performing enterprise project work with general guidance for the National Quality Forum (NQF) and The Joint Commission (TJC). The Analyst supports the execution of projects related to healthcare quality measurement, implementation, and evaluation through use of measures-based products. Projects may relate to healthcare measurement topics, such as quality measure development, testing, evaluation, and implementation; value-based payment; quality/accountability programs; and other healthcare topics. The Analyst is specifically responsible for materials development/preparation, supporting and coordinating in-person and virtual internal and meetings, communications regarding assigned projects, conducting research on healthcare quality and measurement topics, and project support activities.

The Analyst supports NQF/TJC projects, multistakeholder engagement, and other core organizational, project, and administrative work/tasks.

Technical Research and Materials Development/Preparation

• Provide research support for projects, which may include but is not limited to the following:
  1. Provide synopses or summaries of findings specifically relevant to the project scope; and
  2. Conduct environmental scans for existing measures, best practices, or clinical care guidelines; literature reviews; and descriptive data analyses.
• Draft portions of internal and external meeting materials, memos, reports, and other documents as requested by the project senior staff.

 Project Support and Communications

• Provide project execution support, including scheduling, supporting meeting logistics, notetaking, and working with the project manager to monitor timelines.
• Communicate with project stakeholders about project timelines and key milestones.
• Ensure that all deliverables and materials are provided to stakeholders in a timely manner.
• Coordinate internal communications within and across NQF and The Joint Commission departments.
• Assist with the convening and providing real-time support for stakeholder in-person and virtual meetings, webinars, and conference calls.
• Ensure that project webpages and/or project databases are maintained, current, and accurate.

Specific Contributions

• Work with senior staff on projects to evaluate quality, evaluation, and performance measures, as assigned.
• Develop substantive areas of expertise to support project teams
• Effectively interact with colleagues within the department and NQF and TJC, as well as external parties contributing to Quality Programs projects.
• Recommend solutions and process improvements at the task level.
• Positively represent NQF to internal and external stakeholders.

Education/Certification:

Bachelor’s degree with at least 2 years of relevant work experience required or master’s degree in a healthcare or related field (e.g., MPH, MSHA, MHA, MPP).

Experience:

Knowledge of the healthcare delivery system, public health, health policy, performance measurement and/or quality improvement.

• Experience working in a nonprofit membership or consensus-based organization preferred.

Skills/Abilities:

• Proficiency drafting portions of written deliverables.
• Knowledge or experience with conducting environmental scans and larger research tasks with guidance.
• Experience drafting presentations.
• Ability to simultaneously manage multiple projects with competing and changing priorities, with guidance.
• Ability to prioritize time effectively, delivering assigned tasks and materials on time, and operating with independence and efficiency.
• Experience supporting event logistics, including clear communication of next steps.
• Strong attention to detail.
• Demonstrates initiative; self-starter who can apply new skills quickly.
• Strong written communication and interpersonal skills.
• Proficient in use of MS Office suite.

We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page