The membership logistics coordinator works as an integral member of the NQF membership team to provide detailed logistical support for NQF committee, panel, and membership meetings and the committee and panel nomination process including scheduling, Invitation tracking, and inbox management.

• Provide administrative support across membership programs.
• Schedule in-person and virtual meetings with current and prospective members and key stakeholders.
• Support NQF’s webinars including managing registration, and day-off technical support
• Support NQF’s nomination process including managing incoming applications and preparing reports for staff and leaderships.
• Provide operational support in drafting meeting minutes for team meetings or external calls.
• Assist with team efforts for data entry or importing data in IMIS.
• Monitoring and assist responding to messages in the general information and membership inboxes.
• Participate in member onboarding email efforts to ensure effective onboarding processes are in place.
• Assist with team efforts to document database best practices and procedures.
• Work with internal teams to maintain committee rosters and other relevant programmatic details.
• Develop collaborative and trusting working relationships with team members, key staff, and senior leadership to determine how membership can support the work of other NQF teams to improve Member engagement and increase retention.
• Provide outstanding Member care and customer service in all circumstances and work to provide a positive and professional work environment.
• Perform other duties as assigned in a professional and timely manner.

Education/Certification:

Minimum of one year’s experience in trade associations or non-profit organization; 2 years’ experience preferred.

Experience and Skills:

• Experience and proficiency with association management systems, and Microsoft Office.
• Proficiency in notetaking and drafting portions of PowerPoint deliverables/materials and proficiency with developing portions of written deliverables/material
• Proficiency in project, product, or operational process support and coordination
• Experience supporting event logistics
• Proficiency in notetaking and drafting portions of PowerPoint deliverables/materials and proficiency with developing portions of written deliverables/material
• Ability to operate with increasing independence and complete tasks efficiently
• Ability to recommend solutions and process improvements
• Agility and mastery of adapting to and supporting changing needs of an organization, conditions, and work responsibilities
• Ability to work effectively with teams and with a collaborate work style
• Effective oral and written communication skills, with demonstrated proficiency in preparing accurate and quality written and visual presentations

The physical demands and work environment characteristics described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands

While performing the job duties, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment

In the primary environment, the noise level is quiet to moderate with ambient room temperatures, lighting, and traditional office equipment, as found in a typical office environment.

We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page