The Joint Commission

Sr Administrative Assistant

Job Locations US-IL-Oakbrook Terrace
Job ID
# of Openings
Administrative/Customer Support


Provides administrative support to an individual, team, department or group within the organization. Responsibilities may include preparation of correspondence, coordination and scheduling, supplies and equipment ordering, and general reporting.  Actual duties may vary depending on the division and/or management needs.


  • Types materials, including letters, memos, papers, speeches, proposals, outlines and forms. Transcribes correspondence as dictated.  Maintains files as required.
  • Receives, opens, and reviews all incoming mail. Determines whether certain pieces should be forwarded to other departments and forwards as appropriate.  Sends out mail, requesting special handling or services as needed, such as express or special delivery.
  • Answers all incoming calls. Forwards call to appropriate person/department; takes messages; and assists callers whenever possible.
  • Schedules meetings, appointments and speaking engagements as directed. Books meeting rooms and makes other arrangements as needed, such as meal or beverage service.  Confirms attendance for meetings.
  • Makes travel arrangements as directed. Outlines travel constraints and schedule requirements.  Verifies arrangements upon completion.
  • Maintains all files, including correspondence, reports, expenses, proposals, and miscellaneous items. Maintains confidentiality of records.
  • Ensures that the offices area always has adequate supplies.
  • Performs a variety of duties specific to assigned department, such as preparation of accreditation materials or financial statements, preparation of special reports and collection and organization of materials needed for department staff members.
  • Complete special projects as assigned


  • High school diploma or GED.
  • 2-4 years of administrative experience.
  • Proficient with Microsoft products (i.e., Word, Excel, PowerPoint, Adobe, etc.)

This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities. 


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