The Joint Commission Resources Vice President, Business Development & Marketing, is responsibility for developing and leading the US domestic region’s business development vision, strategy, plans, and processes that will drive sales, increase revenue, retain current customer base, and accomplish financial objectives.  This role also has leadership responsibility for US marketing in support of business development and state & payor relations.  Reports directly to the enterprise Chief Operating Officer.  This position is part of the enterprise officer team.

This position collaborates and works closely with our product development division (Innovation Hub) in the development and launch of new products and services, to support strategic growth plans. 

• Drives business development activities across the domestic region. Responsible for expanding our mission by growing our domestic business via sales and marketing of all enterprise products.
  
• Develops and implements business development and marketing strategies and initiatives to ensure year-on-year revenue growth and delivering expected profitability goals.
  
• Oversees the development of the company’s marketing strategies required to effectively differentiate the company and optimize growth, market share and industry visibility.
  
• Responsible for both new customer acquisition and current customer retention by developing strong relationships with key decision makers, identifying pain/risk points and developing plans to address. Leads internal efforts to address customer issues and leverages enterprise resources.
  
• Pro-actively develops and implements key customer retention strategies.
• Works collaboratively within the organization providing “voice of the customer” backed by qualitative and quantitative market research and insights.
• Partners with the Innovation Hub (product development) to bring market/customer needs as part of the overall product development process ensuring new products are meeting market demands. Collaborates with product development organizations to develop business cases for new products; develops and implements new product launch plans to meet business case objectives. 
• Develops business development and marketing metrics and analysis to monitor progress against goals and provide market/product line insights.
• Represents the Joint Commission at key industry events.
• Directly establishes strong C-Suite relationships with key customers.

• Bachelor’s degree, Master’s degree preferred, or an equivalent level of education and 10 to 15 years related Business Development, Sales and Marketing experience of progressive responsibility.
• A strong track record of delivering profitable growth and implementing a well-developed, strategic sales and marketing program based on strong market research resulting in real growth.
• Ability to drive revenue and profitability objectives.
• Experience with financial management, including budget development, tracking expenditures and cost analysis estimate generation
  
• Possesses a deep understanding of healthcare across the care continuum. Must have worked within a primary sector of the healthcare industry.
• Established highly effective working relationships with partners and will possess a reputation for skillful communication in the negotiations, executive and management of transactions and collaborations.
• Knowledge and training around process improvement methodologies.
• Exceptional management skills in developing and executing sophisticated marketing strategies, tactics, plans and programs.
• Travel required, up to 25%

This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.