The Joint Commission

Lead Software Development Analyst

Job ID
# of Openings
Information Technology



Proficient in leading a project and is responsible for coordination of all activities of the project team.  Proficient in working on all phases of the project including detailed design, coding and testing. 

Develops and manages technical products - enterprise level application and custom integration solutions including major enhancements for interfaces, functions and features.  Provides expertise regarding integration of applications across the business.  

Mentors and guides team members in technology and business processes.   Participates with Strategy and Architecture teams in the analysis and implementation of new technology.

We offer full benefits: medical, dental, vision, generous PTO, two retirement plans; 401k and pension and more.



  1. Expertise in the IT full project SDLC and technical product management.  Responsible for completing all components of the IT Agile, small project, release management and application service management methodologies.
  2. Utilizes meeting facilitation, interview, and/or business and technical research skills during the entire project lifecycle and product management.  Coaches business users on identifying, structuring and composing future business processes.  Ensures the project and product team's end results fulfill the business needs.
  3. Responsible for supervision of project and product staff, which may include business analysts and managing software development analysts. Uses technical and business expertise to provide leadership and mentoring to all staff.
  4. Performs various project leadership activities including test environment design and construction, risk / issue management, status reporting and configuration management.  Ensures all deadlines and commitments are met.  Keeps abreast of all activities of the project team.   Ability to provide backup to the reporting manager (Supervisor) duties when necessary.  Assists the reporting manager (Supervisor) with project and resource planning.
  5. Performs various product management leadership activities including environment management, risk / issue management, service level status reporting and release management.  Ensures all agreed upon service levels, deadlines and commitments are met.  Keeps abreast of all activities of the product team.  Ability to provide backup to the reporting manager (Supervisor) duties when necessary.  Assists the reporting manager (Supervisor) with product planning and management.
  6. Listens, interprets and documents business user requirements and/or requests in compliance with the department methodology, standards procedures, practices and goals. Open to team member ideas and approaches along with mentoring/guiding them in the right direction. Works with, coordinates and manages external resources as necessary.
  7. Exhibits a complete understanding of full TJC business processes and IT systems. Works with, coordinates and manages external resources as necessary.  Participates in health care, IT and other professional networks to ensure awareness of industry standards, trends and best practices in order to strengthen organizational and technical knowledge.
  8. Treat team members fairly and builds relationships within and across departments.



  1. Bachelor�s degree in Computer Science or other related field OR equivalent work experience.  Master�s Degree (MIS or MBA) recommended.
  2. At least 6 + years of IT work experience completing application development in a distributed multi-tier environment.
    1. 2+ years of The Joint Commission software development experience with a wide variety of applications is desired.
    2. 3+ years of Project Leadership experience.
  3. Excellent written and verbal communication skills. Proficient in developing detailed requirement specifications, system documentation, workflow procedures, and data modeling documentation.  Communicates system changes and issues to both business sponsors and IT staff.
  4. Ability to work on a variety of programming languages and software packages that Joint Commission utilizes. Stays abreast of the development in area of professional competence.
  5. Works independently or as a part of a team to support cross-team architecture requirements. 

  6. Ability to mentor/coach all levels of SDA�s.
  7. Proficient at taking a project from inception to completion including project planning, status reporting, requirements gathering, design, coding, testing and implementation of a quality product.  Oversee integration testing and ensure a quality product with zero defects.
  8. Able to conduct as well as negotiate and convince participants in team meetings with IT staff including business users.
  9. Ability to prepare effective presentations including meeting facilitation.
  10. Exhibits strong problem solving skills and resourcefulness.  Uses expertise to identify and analyze problems and assess potential issues to improve applications in a timely manner.

This job description is intended to describe the general nature and level of work performed by an employee assigned to this position.  The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position.  All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities.


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