The Joint Commission

Safety/Quality Data Analyst

Job Locations US-IL-Oakbrook Terrace
Job ID
# of Openings


General Summary:


The position supports the Office of Quality & Patient Safety and the Division of Healthcare Improvement need for knowledge and expertise in safety and quality functions through database management, project management and research management.  This position serves as the subject matter expert to help develop and maintain data base(s) to support safety and quality initiatives; facilitate the development and preparation of data reports; and analyzes the data necessary to support new initiatives and evaluate existing initiatives.  Leads and coordinates projects and special initiatives as directed.


Principal Duties and Responsibilities:


  1. Ensure HIPAA compliance, data security and integrity and confidentiality of data in accordance with the Joint Commission Data Governance policies when working with databases.


  1. Analyzes and facilitates the de-identification of data from the safety database, data cleaning, quality review and standardization.


  1. Provides management and oversight of relevance, integrity, confidentiality, and usability of safety event, sentinel event and comprehensive systematic analysis databases.


  1. Directs the design of analytical plan methodologies for improved event data collection and mining.


  1. Directs responsibility for database development and maintenance for data collection, and analysis, to drive effective management of change using run charts, statistical process control charts and capability charts.


  1. Analyzes, develops and provides internal and external publications and request for reports regarding safety issues by performing qualitative and quantitative data analysis.


  1. Proactively identifies risks, recommend risk mitigation and process improvement strategies, based on trends and patterns from data analysis.


  1. Analyzes data trends, data outliers, and anomalies and provide routine and ad hoc reports.


  1. Leads and coordinates project planning by forecasting estimates for completing project tasks. Ensures deadlines and commitments are met by keeping management informed of project status. Develops work plans for assigned projects.


             10. Exhibits highly technical problem-solving skills and resourcefulness.  Analyzes problems and identifies innovative technical solutions.  Recognizes opportunities to improve applications and processes.


Knowledge, Practical Experience, and Special Skills Required:


  1. The level of knowledge equivalent to that ordinarily acquired through the completion of a Master’s degree in a technical or statistical field (e.g., Healthcare Informatics, Analytics, Computer Science, Mathematics, Statistics, etc.) or health care or allied health care experience.


  1. Certified as a Robust Process Improvement Change Agent and/or Yellow Belt.  Such certification must be achieved within the first 12 months of employment. 


  1. Strong written and oral communications skills, especially in communicating business and technical information. Capable of preparing and delivering presentations.


  1. Interpersonal skills that can be used to effectively direct the work of other professionals. Ability to interact well with individuals at external organizations and effectively communicate technical or statistical information and specifications.
  1. Strong analysis and technical problem-solving skills.


  1. Three to five years of technical or statistical experience working on performance measure or patient safety data.


  1. 2+ years of experience in business or technical environment or 2+ years of experience with performance measure, patient safety, or heath care information technology.


  1. Ability to work independently or as a part of a team under general supervision according to established procedures and policies. 
  1. Additional: Ability to work in a variety of programming languages, relational databases, reporting/query tools, and software packages that The Joint Commission utilizes (e.g., SAS, MS Access, MS SQL Server, etc.).




This job description is intended to describe the general nature and level of work performed by an employee assigned to this position.  The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, abilities and working conditions associated with this position.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.