The Patient Safety Specialist responds to patient safety issues brought to the Office of Quality Monitoring (OQM) through a number of routes or sources. Activity surrounding the identified issue is commensurate with the nature and severity of the issue, with increasing responsiveness based on the urgency and seriousness of the patient safety concern. Critical thinking and clinical expertise is applied throughout the process of working with an accredited organization in responding to patient safety concerns. A collaborative approach, mindful of the patient experience, the healthcare provider or organization experience, and of other stakeholders (e.g. government agencies), is essential. Most interactions on these issues are held with executive leadership of the healthcare organization, such as the Chief Executive, Chief Nursing Officer, Chief Medical Officer, or immediate designees.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities.