This position supports the Joint Commission Center for Transforming Healthcare’s mission to transform health care into a high reliability industry. The Black Belt 2 (BB2) will lead strategic projects for the Center and mentor Belts. The BB2 will learn and then enable others in adapting Robust Process Improvement (Lean Six Sigma and change management). The BB2 will support the Executive Director and Master Black Belt with the training program for Center employees and external customers, which includes training Belts and others in problem solving. The BB2 provides expert advice to process improvement teams regarding team dynamics, change management, process re-design strategies, performance improvement toolsets (especially those of Lean Six Sigma), and technical expertise, such as statistical process control and flow, pull and data analysis. The BB2 will coach and mentor process improvement teams as a part of the Center's strategy to employ Robust Process Improvement to improve the quality and safety of patient care. The BB2 will present for Center presentations and assist in Center publications. The BB2 will also be a faculty for RPI as a Product.