The Joint Commission

  • Project Director-Quality Measures

    Job Locations US-IL-Oak Brook
    Job ID
    # of Openings
  • Overview

    Under the direction of the department leadership, assists in the development of goals and plans that relate to the mission of the Division of Healthcare Quality Evaluation. Directs the ongoing activities related to core measure development and evaluation activities and/or research projects, and designs, develops and implements new products. Coordinates specific, designated core measure development activities and/or research activities to enhance and publicize The Joint Commission’s ability and leadership in assessing and improving the quality of health care. Participates in mentoring staff in activities promoting the integration of measure development and evaluation activities and research functions. Serves as a reviewer of content for documents submitted by JCR/JCI and Communications. Represents The Joint Commission at speaking engagements and as a liaison to various professional organizations.


    • Develops and defines project goals, activities and work plans for major ongoing and planned divisional initiatives. Defines project parameters and specifications, and organizes related staff resources. Formulates creative and innovative approaches to accomplishing project objectives.
    • Manages daily operations related to division projects which are often very large and complex. Monitors current projects to ensure that they are conducted in a highly professional manner. Acts independently and pro‑actively to manage and resolve project‑related problems as they arise.
    • Participates in the development of policies and procedures necessary for smooth project implementation and consistent project performance. Develops and coordinates training programs necessary for project implementation.
    • Provides professional/technical guidance and consultation to other Joint Commission divisions and personnel in the development and conduct of research proposals, performance measurement‑related activities, and statistical data analysis.
    • Manages personnel in tasks related to achieving project and Division goals. Participates in interviewing, evaluating, and mentoring Division personnel.
    • Manages and actively contributes to the development of study designs, methodologies, analytical plans, and data collection instruments for assigned projects including but not limited to:
      • Convening and coordinating activities within the division structure to ensure timely project implementation and completion.
      • Maintaining and expanding knowledge base using available resources.
      • Offering unique approaches and alternatives in strategies for research or analysis.
    • Initiates, coordinates and participates in the dissemination of measurement and research development activities through journal publications, presentations at national conferences, and internal communication vehicles.


    • The level of knowledge equivalent to that ordinarily acquired through completion of at least a master’s degree. 
    • Seven to ten years of progressively increasing responsibility in health care administration or delivery, research and/or teaching. Previous experience in project management and longitudinal research projects is highly desirable. 
    • Managerial ability to plan, organize, and synthesize complex research and evaluation activities involving a wide range of individuals, groups, and/or committees. 
    • Strong analytic abilities to develop research protocols, design data collection systems, interpret research and evaluation results, and oversee project budgets. 
    • Effective interpersonal skills to manage project staff and interact with individuals at various levels both inside and outside of the organization, often in sensitive situations requiring political awareness. 
    • Excellent written and oral communication skills.


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