The Joint Commission

  • Digital Content Developer

    Job Locations US-IL-Oak Brook
    Job ID
    2018-3523
    # of Openings
    1
    Category
    Education & Training
  • Overview

    GENERAL SUMMARY:

     

    Responsible for developing new and ongoing content for the JCI Global Learning Initiative. Writes, edits, reviews, approves and updates content while ensuring that is high quality, timely, relevant, and accurate.  Helps to ensure that JCI Global Learning Initiative content meets revenue, profitability, and customer satisfaction targets.  Also, serves as an executive editor of content for existing and new JCR products as appropriate.

     

    PRINCIPAL DUTIES AND RESPONSIBLITIES:

     

    • Conceptualizes, develops, and acquires content for the JCI Global Learning Initiative. Recruits submission of content from JCR consultants and surveyors as well as JCI health care facilities; coordinates internal and external review; ensures securing of permissions from copyright holders to republish content; and helps to ensure that content is posted in a timely way.
    • Serves as content developer for existing and new JCI products as assigned.  Works with members of the JCI Global Learning Initiative project team to manage, conceptualize, research, scope, write, edit, and/or acquire content, ensuring that all content is high quality, timely, relevant, and accurate.
    • Works with freelance writers, editors, and consultants to develop content for select JCI products based on extensive research and information from Joint Commission, JCI, and industry experts.  Negotiates appropriate fees, contracts, and schedules. Prepares contracts for supervisor’s review; reviews and approves freelancers’ bills.
    • Works with members of the JCI Global Learning Initiative project team to ensure that assigned products meet revenue, profitability, and customer satisfaction targets.  Assists members of the JCI Global Learning Initiative project team to ensure that assigned products are promoted effectively and accurately.
    • Appropriately uses, stores, and curates content found in common content libraries and knowledge bases.

    Qualifications

    KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

     

    • The level of knowledge equivalent to that ordinarily acquired through completion of a bachelor’s degree in English or journalism.
    • Five to seven years of experience in publishing, including project management, preferably in a health care environment, and managing content suitable for online provision and design/presentation.
    • Ability to understand and analyze complex material in a wide range of technical areas in health care areas and ensure effective communication of same.
    • Interpersonal skills needed to interact with and elicit cooperation of internal staff and external writers, reviewers, and content experts in developing publications. Ability to resolve disparate points of view or needs relative to publication content.
    • Excellent written and verbal communication skills.
    • Strong project management skills and ability to manage multiple content assignments at the same time.
    • Personal characteristics of professionalism and commitment to high standards, self-confidence, assertiveness, integrity, and discriminating judgment.

     

    This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skill, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities. 

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