The Senior Assistant General Counsel is responsible for general legal support to the Executive Vice President and Chief Legal Officer and to The Joint Commission and its affiliates. Duties include interaction with business clients at all levels of management.  This position reports to the Associate General Counsel with a “dotted line” to the Corporate Compliance and Privacy Officer.

The Digital Communications Intern will participate in the crucial role in maintaining the quality and consistency of our digital content. The role’s main responsibility will revolve around editing and enhancing content for our website and email marketing communications. Will require working on the Oakbrook Terrace office on Mondays and Wednesdays.

The Project Manager has direct, client-facing responsibilities as well responsibilities directing and supporting JCR & JCI field staff. The PM serves as the primary project leader for Global Consulting long term projects and Quality Education Program. The PM serves as a key contact for Global Consulting field staff in project organization, process improvement, and communication management.    The Project Manager maintains strong working relationships with International Accreditation, Global Consulting, Human Resources, IT, Legal, Education, Marketing, and Operations. The PM completes assessments as part of process improvement initiatives, reporting out to Global Consulting leadership as well as field staff.   INDMP  #LI-Hybrid

Nationwide Search - Selected candidate can be located anywhere in the United States.   We are seeking experienced Director of Healthcare Facilities Management or similar for our Life Safety Code surveyor opportunities. Life Safety Code Surveyors review assigned functions in Environment of Care throughout the United States. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards, specifically NFPA101 Life Safety Code.

Nationwide Search– Selected candidate can be located anywhere in the United States.   Note: Successful applicants for domestic positions that require travel to a customer site must be fully vaccinated against COVID-19 as a condition of employment.   Are you a physician practicing Oncology in the acute care setting? - The Hospital Physician Surveyor surveys health care organizations throughout the United States. - Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. - Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. - Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. - Effectively communicates this information to health care organization leadership in a constructive and collegial style. - Participates in other Joint Commission activities as assigned by supervisor.

Reviewers fulfill assigned functions in disease-specific care ("DSC") program specific to cardiac care throughout the United States. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards.

Provides excellent on-site high reliability and robust process improvement consultation, education, and technical assistance to domestic/international health care facilities and health care systems to assist in improving patient care, quality, and safety. Collaborates with colleagues to generate leads, develop proposals, and pursue to close the sale of high reliability engagements and other JCR and/or JCI services. Maintains active/current knowledge of health care trends, develops content, as well as established solutions for the improvement of patient care. Serves as JCR subject matter expert for high reliability product line. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.    INDMP  #LI-Hybrid

The Joint Commission is seeking a Compensation & HRIS Analyst to be responsible for the support and maintenance of the UKG HCM system, with a primary focus on the Compensation module and related processes. This role involves updating records, approving workflows, and assisting with other related processes to support the HR department and compensation function. This is your opportunity to implement best practices in HRIS and its administration, compliance, compensation, and employee lifecycle events. The role is open due to a retirement.      

The I.T. Security Intern will be responsible for: managing Security, Identity and Access Management solutions; enforcing general security standards; and complying with requirements of external security audits & recommendations. This paid internship is located in Oakbrook Terrace (Illinoiis)

  Assist the Executive Director and Director in managing the strategic development, growth and retention, and day-to-day operations of the activities related to the assigned sales team for accreditation and/or certification programs.  Responsible for sales and account management within an assigned territory and for a specified Customer List.  Identify and assist new and existing customers in the decision process to pursue accreditation or certification.  Serve as the lead business manager and administrator for the Department’s contact management/customer relationship management database as assigned.    INDMP  #LI-Remote

The Engineer provides information on the intent, applicability, and survey of standards in response to inquiries from internal and external customers within specified turnaround times to provide excellent customer service. Provides support in the accreditation review process, as well as participates as a consultant in the development and revision of standards and survey process. Serves as faculty for surveyor and other education programs, and represents the Joint Commission as liaison to various professional organizations. The Engineer serves as a mentor/coach/leader to the Life Safety Code Specialists, and provides additional support to accredited organizations and consultants.     We are seeking a local candidate who will be able to work a hybrid role, requiring a minimum of two days per week in The Joint Commission central office, located in Oakbrook Terrace.

 The Disease Specific Care Reviewer-Ortho is responsible to review the following certification programs-Total Hip Replacement, Total Knee Replacement, Spine, Total Shoulder Replacement, Total Ankle Replacement, Hip Fracture and the Advanced Total Joint Replacement Program. Reviewers are expected to be knowledgeable regarding best practice in Orthopedics and provide our partner organizations with reviews that are educational and inspirational. The goal of certification is to ensure that patients are provided evidence-based orthopedic care and that the program continually monitors its performance of that care. 

Provides excellent on-site high reliability and robust process improvement consultation, education, and technical assistance to domestic/international health care facilities and health care systems to assist in improving patient care, quality, and safety. Collaborates with colleagues to generate leads, develop proposals, and pursue to close the sale of high reliability engagements and other JCR and/or JCI services. Maintains active/current knowledge of health care trends, develops content, as well as established solutions for the improvement of patient care. Serves as JCR subject matter expert for high reliability product line. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.    INDMP  #LI-Hybrid

GENERAL SUMMARY: The Team Lead for Standards Interpretation Group will assist the Senior Director of Standards Interpretation and Senior Associate Director of Standards Interpretation Group in the support of daily operations for the department.  In addition to performing daily operations tasks of Associate Directors, they will be responsible for leading small projects within the department.  They will address mild to moderate concerns involving internal and external customers. In addition, they will provide interpretation of all Joint Commission standards with special emphasis on standards issues related to specific settings, professional disciplines, or accreditation programs. Combines systems analysis skills with in-depth general and program-specific knowledge to evaluate health care organizations’ compliance and ability to provide high quality, safe patient care. Participates as a consultant in the development and revision of standards and survey process. Participates in ongoing accreditation services and special projects. Serves as faculty for surveyor and other education programs and represents the Joint Commission as liaison to various professional organizations. In conjunction with operations team, ensures that accredited organizations receive excellent customer service and that their accreditation needs are met.    

GENERAL SUMMARY: Provides interpretation of all Joint Commission standards with special emphasis on standards issues related to laboratory settings, professional disciplines, or accreditation programs. Combines systems analysis skills with in-depth general and program-specific knowledge to evaluate health care organizations’ compliance and ability to provide high quality, safe patient care. Participates as a consultant in the development and revision of standards and survey process. Participates in ongoing accreditation services and special projects. Serves as faculty for surveyor and other education programs and represents the Joint Commission as liaison to various professional organizations. In conjunction with operations team, ensures that accredited organizations receive excellent customer service and that their accreditation needs are met.    

GENERAL SUMMARY: Provides interpretation of all Joint Commission standards with special emphasis on standards issues related to specific settings, professional disciplines, or accreditation programs. Combines systems analysis skills with in-depth general and program-specific knowledge to evaluate health care organizations’ compliance and ability to provide high quality, safe patient care. Participates as a consultant in the development and revision of standards and survey process. Participates in ongoing accreditation services and special projects. Serves as faculty for surveyor and other education programs and represents the Joint Commission as liaison to various professional organizations. In conjunction with operations team, ensures that accredited organizations receive excellent customer service and that their accreditation needs are met.

GENERAL SUMMARY Nationwide Search-Incumbent can reside anywhere in the United States Position – Disease Specific Care Ventricular Assist Devices (VAD) Field representative.

Assist the Executive Director and Director in managing the strategic development, growth and retention, and day-to-day operations of the activities related to the assigned sales team for accreditation and/or certification programs.  Responsible for sales and account management within an assigned territory and for a specified Customer List.  Identify and assist new and existing customers in the decision process to pursue accreditation or certification.  Serve as the lead business manager and administrator for the Department’s contact management/customer relationship management database as assigned.    INDMP  #LI-Remote

This position can be located anywhere in the United States   Currently seeking candidates with the preferred skillsets: Construction project experience, strong CAD or Bluebeam skills, life safety drawing experience, biomedical engineering.   Provides on-site consultation, education, and technical assistance to domestic  health care facilities and health care systems to assist in improving patient care, quality, and safety. Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to close the sale of consultations and other Joint Commission Resources and/or Joint Commission International services. Maintains active/current knowledge of Joint Commission Standards/Joint Commission International Standards and survey process, health care and discipline-specific trends and content, as well as established solutions for the improvement of patient care. Serves as Joint Commission Resources subject matter expert for specific methodologies and product lines. Creatively approaches client organizations with solutions to improve the delivery of patient care and operations.    Comprehensive knowledge of Joint Commission Standards/Joint Commission International Standards and survey process required. Ten or more years of experience in health care, with seven to ten years of progressively more responsible experience in senior health care management or quality/performance improvement. Maintains current and relevant knowledge of health care issues and strategies. Prior experience in a health care consulting role is highly desirable. Preferred candidates have performance improvement experience. Strong standards knowledge in applicable Joint Commission programs is essential. Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications. Written and verbal communication skills necessary to effectively present information and ideas in proposals, reports, and presentations. 100% travel required.  PRINCIPAL DUTIES AND RESPONSIBILITIES   - Provides exceptional on- and off-site consultation and education to domestic/international health care organizations or other clients, emphasizing practical approaches in the application of The Joint Commission and/or Joint Commission International standards as well as technical assistance in general health care quality and patient safety improvement.   - Consistently prepares well-articulated and focused written consultation reports aimed toward senior health care executives. Obtains feedback from Joint Commission Resources and/or Joint Commission International clients regarding the quality of services and deliverables and actively makes improvements therein.   - Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.    - If requested to perform as Team Leader, leads a team of consultants to deliver a client engagement that is comprehensive, achieves client expectations, and is successful at executing all contracted deliverables in a timely and quality manner. In this capacity, articulates all interventions with the Managing Consultant and appropriate Client Services Manager at The Joint Commission and/or Joint Commission International Central Office and completes all necessary follow up activities for client.    - Promotes Joint Commission Resources and/or Joint Commission International products and services through public speaking engagements and representation at high profile national and/or international conferences/meetings/conventions and/or at Joint Commission Resources and/or Joint Commission International sponsored seminars and conferences as requested. As applicable, may serve as the key contact for a state hospital association related to contract deliverables and/or coordinate educational workshops. Writes and/or reviews papers/chapters/case studies/articles for publication or for Joint Commission Resource and/or Joint Commission International journals or newsletters, as requested.   - Actively participates in professional development activities, such as training, webinars, audio conferences, and other relevant education programs to stay abreast of current The Joint Commission and/or Joint Commission International policies, products, services, standards, and survey processes, as well as consultative skills as appropriate. Proactively executes on a continuous development plan through the pursuit of performance discussions, feedback, and learning opportunities for growth.    - Participates on committees, task forces, and/or teams in the design, testing, evaluation, and redesign of Joint Commission Resources and/or Joint Commission International consulting and education products and services, business processes, and various initiatives as assigned. Actively shares innovations, creative strategies and experiences with colleagues.  Develops educational materials for use in revenue generating opportunities when requested.   - Identifies the unique needs of client organizations and tailors consulting services/engagements (type, scope, etc.) accordingly. Responsible for new and current business development (to a defined expectation) inclusive of client relationship management, lead generation, assistance in proposal development, and sale of Joint Commission Resources and/or Joint Commission International products and services. Maintains and grows client relationships through ongoing communications and a systematic process for client follow-up.    - Demonstrates a high level of professionalism and integrity in all aspects of one’s work, inclusive of the timely and accurate submission of engagement deliverables, time tracking, expense reimbursement, sales justification, and other necessary operational details required for the consulting position. Models a spirit of quality and collaboration across Joint Commission Resources and/or Joint Commission International services and with all colleagues.  Participates in the training and mentoring of consultants when requested.      

The position serves as a liaison between DIVACO and IT on the design, testing and implementation of key applications that support critical business processes. This position is responsible for the management of multiple complex projects which meet major divisional and enterprise priorities. This position also manages the data collection, analysis, and reporting of information to measure key processes within the division.  Additionally, this position collaborates with business stakeholders to develop or modify internal processes, as well as contribute to the establishment of, and compliance with, department and enterprise policies and procedures.   INDMP  #LI-Hybrid