The Joint Commission

Returning Candidate?

Key Account Director - Health Systems

Key Account Director - Health Systems

Job ID 
# of Openings 
Job Locations 
US-IL-Oakbrook Terrace

More information about this job


The Director, Health Systems Business Development will serve as a source of internal and commercial coordination within the Joint Commission Enterprise for all business development and customer relationship activities for a limited set of designated key accounts. Working with a dedicated cross-functional Enterprise Team, the Director will be responsible for securing multi-year contracts with designated key accounts.  These contracts will be designed to drive system wide improvements in quality and safety and include accreditation / certification services, education / publication / software products, (referrals for) consulting activities, TST tools and RPI education. The Director will also be responsible for supporting and sustaining this relationship over time by developing deep, leverage-able business development relationships with corporate representatives at multiple levels of these key accounts, ensuring quick and efficient business development and customer service.





  • Bachelor’s degree in relevant field required, MBA or equivalent desired.
  • 5+ years of key account management experience with a health care related business or equivalent experience.
  • 10+ years of sales / customer service experience with a health care related business required.
  • Extensive experience in the management of complex contracting and pricing processes and negotiations. 
  • Detailed understanding of health care provider markets and players as well as economic and policy trends relevant to these markets.
  • Strong cross-functional / team leadership skills.
  • Effective verbal and written communication skills, including the ability to give persuasive presentations to C-level executives.
  • Anticipated travel requirements (up to 50%).



Connect With Us!

Not ready to apply? Connect with us for general consideration.