The Ambulatory Care Surveyor - RN surveys ambulatory organizations throughout the United States within the full scope of the Joint Commission’s Ambulatory Programs. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style that leads to a meaningful and inspirational customer experience. Participates in other Joint Commission activities as assigned by supervisor.
Nurses must have graduated from an approved school of nursing and have a Master's degree in an appropriate discipline. Current professional licensure in related discipline is required at the time of hire. Field Representatives in the Ambulatory program must have at least 5 years' experience in an ambulatory care setting. Experience in organizations having multiple services and multiple settings is preferred. Experience must include three years of direct clinical experience and two years in management and or quality improvement.
Additionally, current knowledge of The Joint Commission accreditation process is required. Experience working with an underserved population is a plus. This highly visible and challenging role requires strong interpersonal, communication and problem-solving skills, expertise in interviewing and PC proficiency. Must be able to lift 25 lbs., climb stairs, work in settings with infectious diseases, and travel nationwide 100% of work time. Ideal candidates will have experience in a culturally diverse work environment.
Must be available to provide availability to work two weeks per month (.48 FTE) or three weeks per month (.7 FTE). Full time (1.0 FTE) is not available!
Sunday travel to some surveys should be anticipated; travel home on Saturday may also occur, dependent on available transportation.
***We are currently hiring for our next orientation class scheduled for February 22, 2018.
This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonable accommodation for qualified individuals with disabilities. Nothing in this job description alters the at-will nature of employment at the Joint Commission.