The Joint Commission

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Instructional Designer

Instructional Designer

Job ID 
# of Openings 
Job Locations 
US-IL-Oakbrook Terrace

More information about this job



In a highly collaborative environment, design elearning and face-to-face courses and activities as part of a design team. Use a variety of instructional design strategies that ensure achievement of learning goals and objectives.  This work includes ensuring that deliverables are timely and meet quality standards for a diverse group of adult learners.   This job is for a limited term, through 2018


  1. Work with customers to scope deliverables. With the design team, determine the best design options for audience.
  2. Communicate timelines, deliverables, and expectations to customers.
  3. Create course content / storyboards and any instructional materials (tutorials, job aids, follow-up activities, knowledge checks, etc.).  
  4. Collaborate with instructional technologist using Storyline 360 and other design tools, as necessary.
  5. Identify any existing learning materials that can be leveraged or modified to support learning needs. Ensure instructional design strategies are matched to audience, intended outcomes, and align with customer needs. Ensure content is reviewed, is meeting expectations, and guide adjustments, as necessary. Engage SME involvement to ensure accuracy.
  6. Review evaluation results.  Collaborate with design team and instructors to review course evaluations and assess for future needs. Collaborate to make changes to design and instruction approaches, as needed.
  7. Proactively mitigate any risk for project deliverables.  Collaborate with stakeholders and design team to address design and development issues that arise in the process of course creation.
  8. Encourage sharing of best practices for education across enterprise, including use of the ADDIE model.

Participate in other duties, as assigned.


  1. Bachelor’s degree in adult education, distance learning, or related field. Certificate in instructional design preferred
  2. 3 to 5 years experience in the instructional design for professional adults, including the conduction of needs analysis, writing instructional objectives, recommending various instructional models, creating blended learning solutions, incorporating learning methodologies, and integrating measurement standards.
  3. Experience working with instructional technologists (or multi media professionals) during the course development process and a demonstrated ability to use design tools (e.g. Articulate Presenter, Camtasia, PowerPoint, etc.)
  4. Knowledge of emerging and progressive ID techniques and strategies (e.g. mobile learning, JIT training, social learning, etc.)
  5. Strong design sense as demonstrated both in print materials and online learning examples.
  6. Proven business acumen, including project management skills, and strong interpersonal, written and verbal communication skills.

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