The Joint Commission

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Associate Director Marketing

Associate Director Marketing

Job ID 
# of Openings 
Job Locations 
US-IL-Oakbrook Terrace

More information about this job


The Joint Commission enterprise is a forward-thinking, data-driven improvement organization that’s attune to the way people work today. We’re modern. We’re innovative. We’re also incredibly hard working.   We may not have video games, hammocks, and barbeques on the roof. What we do have is a work force that’s 100% committed to improving the quality and safety of healthcare the world over. If you’re serious about making a difference, join a team with the drive and commitment to be the difference. And yes, we have fun, too. 


Lead the development of the segment marketing strategy and execution for Healthcare Systems across the Joint Commission Enterprise.


Key responsibilities include:

  • Oversee and manage annual segment marketing plan and budget
  • Develop positioning and messaging platforms to differentiate our Enterprise capabilities
  • Produce marketing content in various forms to engage prospects and facilitate buyer enablement
  • Implement the segment’s lead generation strategy with metric accountability
  • Analyze campaign results to improve performance to goal
  • Share formal plans, results and actionable insights with executive-level stakeholders
  • Manage outside agency partners and internal team partners to meet plan objectives




Skills we are looking for:

  • Good listener  - to gain a solid understanding of customer perceptions and internal stakeholder needs
  • Strong written and verbal communicator  -  to articulate our Enterprise value and provide plan visibility to internal partners  
  • Creative, out of the box thinker  - to craft compelling messaging, campaigns and plans
  • Analytical problem solver – to synthesize information and draw actionable insights
  • Organized, self-starter – to jump in and lead multiple complex projects with tight deadlines, simultaneously
  • Team focused – to build excitement and consensus around shared goals



Experience required:

  • Minimum 10 years of marketing experience within healthcare or other comparably complex B2B industry
  • 6+ years in a marketing management role, interacting with executive level internal stakeholders/clients
  • Familiarity with marketing automation systems, such as Marketo and how these systems align with CRM platforms (i.e., Salesforce) ideal. Experience with online media campaigns preferred.
  • Master’s degree in Marketing or Marketing-related concentration a plus.


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